KD
KGOMOTSO D
Active since Jan 2019
6
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0
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Reviews
6 reviews9 months ago
AMPATH LUDICROUS ACCOUNT
An account dated September 2023 is made available to us in July 2025. According to them, they could not reach us from October 2023 to June 2025. Now the account is handed over to the lawyers with an amount of R2000. This seems like a money making scheme. They put your file aside for a whole year then come back to you later and say the account has accumulated interest from the calls and emails they were making and couldn't reach you. My question is, for an inpatient, there is always a hospital information sheet, where we put details of the patient/guarantor and next of kin. In this case I was never contacted as the next of kin, they insist that they contacted my husband (being the patient) and he never responded. Had they even cared to look at the icd10, they would understand what kind of patient they dealing with. Now a year later the amount has gone up, and our medical aid has advised that this outstanding amount was not because the icd10 code was a med aid exclusion as they say, but it was because Ampath overcharged and did not use medical aid rates. So this was suppose to be written off. This is not fair on patients/clients as there is now 3 sides of the story, ampath, fedhealth and their lawyers. We are disappointed in the manner Amphath treated this matter. We will make sure that going forward upon any admission for our family that no casualty doctor will use this lab for us (we have the right).
53 replies
30 months ago
Plumbing ****mers
On the 06th November 2023 around 09h00am I contacted this company with a geyser and toilet problem I had at home. So we scheduled an appointment for 15h00 for them to come see what the problem is and fix. They arrived here started fixing the problems firstly without discussing with me what we are facing and how the costs would be evaluated. Oooh well they fixed and told me to check hot water after an hour or so, then the toilets were in perfect condition. My first complaint was the invoice itself after completion of the work. Ooh well because I did not want to start an argument I asked for banking details of which they insisted that of its a different bank payment must be cleared immediately. I did as they asked and they left. On the 07th November 2023 we woke up at 05h30am only to find out that we have no electricity. And I realized that it was definitely not loadshedding but our power has tripped. So I thought it's just something that I can fix, just pull earth leakage up and all is well, unfortunately not. I then took my phone and sent a watsap at 06h14am hoping that as soon as they see this message from a client they assisted yesterday, they would call us. No call no text message from them. At 08h31am I took my phone again and called them, Rudy picked up and I explained my problem to him, he then advised me what to do which was exactly what I tried early that morning but did not work. He then told me that the problem I'm coming with now is not his problem I must try to call an electrician to come and assist me. So to me it came as a surprise that he wS not even willing to come to my house at that time and observe first but just quick to refer the problem to someone else after he charged me a fortune. Now I must pay someone else. I advised him that I will not call anyone for this problem but will be waiting for him to come back and fix. He then advised me that he will come over withing 30min. He then arrived 1 hour later, he went to our main switch box and told me that definitely this is not his problem. I asked him how come when they arrived here we never had a problem with this but just after they worked on our geyser now we have electrical problems. I then advised him to climb back to the geyser and disconnect whatever they fixed yesterday. He agreed and to my surprise after the disconnection our power was restored. So I then told him that this clearly explains our problem. He still wants to disagree but it is just that. He then suggested that he is going bck to his supplier to get a new element, why even suggest that if he was so sure that the problem was not his. Believe you me he left my house at 10h30am and he is still not back. Leaving us with no power for the day. This seems like an organized ****. What they do is fix the problem but knowing that something will go wrong the following day and either you will call them back and get charged or they will refer you to one of their associates who will also **** you money. And you will still be left with the problem. Their contact number is 061 704 3538 and website is www.eliteplumber.co.za
0 replies
47 months ago
Money making scam
This company debits money from my account without my consent. I have tried to call the number showing on their website but it looks like an international number. I have sent them emails but still waiting for their response.
0 replies
65 months ago
Happy client
On the 7th Dec 2020 I posted a review about above mentioned company (Creditsmart). On the 8th Dec 2020 @09h15 Ms Arnel Veldsman (debt councellor) from the same company called me to discuss this matter. She heard my side of the story and understood me, she has been very helpful since then, trying to sort out my query. She requested documents from my side which I have provided. Hopefully my query will be sorted by the end of January 2021, with regards to clearance certificate. Thank you Arnel and hope all clients will get the same treatment as me.
132 replies
65 months ago
P
I guess for some people it worked but as for me not and instead of helping they created more debt to my profile. It started in June 2020 when I started the application then like 5 days later when I decided to cancel the whole application. I received an email from the debt adviser who then told me that my application has been cancelled however, my name will still be under debt review until I settle all my debts and provide them with paid up letters. Which I understood and accepted. Now in November 2020 I started settling my accounts, only left with STD Bank loan account which will be settled by 30 December 2020, and my bond account is up to date and cannot be settled anytime soon, I can only continue with my monthly payments. Yes they told my that once all my debts are paid my bond will be excluded and they will provide me with debt clearance certificate, which they will forward to credit bureau but I must do follow up with credit bureau after that. However I must know that I owe them, so I will be receiving an invoice estimated to R6000.00 , my question is for what?? because services did not proceed, they were cancelled. And I made my own arrangements with my debtors to pay them, I self dealt with law firms which my debtors handed me over to. I understand each and every contract has a cancellation period, maybe if it was a month later i would understand, but it was within 7 days still and I cancelled. It seems like as soon as they hear that you have settled your debts they become angry as you were suppose to be paying them for 5 years +. Now when I thought I have solved my problems and about to breathe then this..............
132 replies
86 months ago
Dedicated consultants
Mpho Pilane one of the best and dedicated consultants. He knows what customer service is, listens to client and resolves problems there and then. Keep up the good work Mpho Pilane and I hope it does end here, shine to every client and you shall go far.
56 replies
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5 Star
1 (16.666666666666668%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
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1 Star
4 (66.66666666666667%)