JM
Janco M
Active since Jan 2019
12
Reviews
0
Industries
Reviews
12 reviews49 months ago
Helderberg Hospital non caring Doctors
After being involved in a motorbike accident on the highway and miraculously being able to walk away from it I went to HH for a checkup to ensure there are no internal damages. After waiting for over 5 hours I was assisted by Dr Pierre De Waal to whom I've explained I have pain over the entire right side of my body. He then mentioned body pain is normal and asked where the pain was focal. I indicated my foot given that my toenail got lifted, bled and was swollen. Without numbing he bent the nail back and clipped a part and made me walk for X-Rays. There was no other investigation nor was I checked for internal bleeding which might result in death. It has been a few weeks now and pain in my hand arose and escalated which went through a bumper on a bakkie. Due to the doctor not caring about his profession and merely wanted me out of the place, I now sit with a hand I cannot use and do not want to go sit another 5 hours to be discarded. How do you justify a red case sitting for 5 hours in a waiting room after writing off a motorcycle on a highway? This sort of inclination will result in returning patients(if not death) due to nonchalant doctors merely being there to do their hours.
0 replies
52 months ago
Would not recommend Supersonic
Ref: PBSCAS940220-C1C9B8 Thabiso and others. LTE/4G Had a connection issue and reached out for assistance, gave all the required information as well as possible troubleshooting guides. Was on hold for more than 2 hours with no progression. Reached out again after 4 hours and had to provide the exact same information and yet no connection, also had to repeat identical procedures multiple times. Did not mention any area outages and the engineer/technician does not seem to be competent to find a solution. Friendly service, however we are paying for internet that isn't working.
53 replies
54 months ago
CITIQ fraudulent
According to law they are not allowed to charge more than the city's tariffs which is between R2.37 and R3.40 (Only if ****Wh has been exceeded, which I never reach). They charge me R3.78 for my first purchase of R200.00, no service fee mentioned, thus inclusive in tariff which is illegal according to Cape Town Governance. Advice to others are to inform and include the housing tribunal.
0 replies
56 months ago
The Courier Guy Stellenbosch Technopark 2
Dealing with them B2B has been a pleasant experience overall i.t.o. correspondence and promptness. There are delays here and there sometimes, but with the prompt correspondence this always gets sorted out. The drivers which assisted us successfully from the beginning in Technopark 2, Stellenbosch was Damian, Monre, Kelvin and Edgar. They have always been friendly and willing to help even if we end up delaying.
0 replies
56 months ago
Pick n Pay Stellenbosch Square non pleasant experience - the whole time
Pick n Pay Stellenbosch Square at Jamestown has a highly frustrating queue system that no customer possibly can enjoy. I have not yet had an experience where people actually knew where to queue without pushing ahead in line. One day they expect you to queue next to the dog food isle, the next day they put the social distance line-up stickers at each till and tell people to queue there. A week later it is back to the old system with customers still not knowing what's going on. I have complained twice in-store about this and am sure I am not the only one. Yet no initiative is taken to fix it and improve the customer experience. I'd rather spend more money at a place that I do not walk out highly frustrated every time.
106 replies
56 months ago
Cape Connect Positive Experience
Technician came the day after application to assess installation and would have installed the same week. Had to cancel due to unrelated reasons, but the short experience was pleasant and prompt. I was kept informed via email and telephone from Sonja.
53 replies
56 months ago
MWEB - Will not recommend ever
Installation took 16 days, multiple delays and errors on the order on MWEB side even though no additional info from me is required. Activation currently taking longer than 4 days without any correspondence, was told Wednesday it will be active, it is not active. Another error on MWEB side where no info from me is required. Internal delays from the company and just poor customer experience. Will never recommend to any family or friends. Cannot put more emphasis on the last part... Truly a frustrating and upsetting experience. And no customer support email address? Can only phone MWEB, not send them an email... Do not understand this
0 replies
56 months ago
9th day of order delay
Over 4K 1 star reviews, overall rating of 1.4 from 6K people... Contact us page has no email support? Thabisa, who's email I managed to find and started my order, does not reply to any mail regarding the 9 day delay I have been having. Cape Connect was able to come out and investigate and planned installation of 30m+ fibre all in one week. Absolute terrible service from this behemoth of a company.
0 replies
57 months ago
Homechoice no feedback
Purchased two pairs of Pierre Cardin shoes - one pair has a single shoe that is wearing very quick and might be unusable within a month. I provided images along with the invoice that reflects all account details. Inshaaf Vernis still requested customer details even though it was to his/her avail. I was told to return the shoe to a store after paying to courier it to me having no stores anywhere near me. A request was made to have it collected from me. I stated in the same mail that a review will be left in accordance to the service received. No response has been received in 3 days.
106 replies
57 months ago
Terrible management - no innovation
Pick n Pay at Stellenbosch Square is terrible. They don't know what to do with the queues and it gets changed consistently without customers knowing where to queue. Terrible management to result in this.
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)