FK
Fayez K
Active since Jan 2019
16
Reviews
0
Industries
Reviews
16 reviews17 months ago
Was helpful
Was helpful. Got abit of what I needed. Will follow up few months again
56 replies
34 months ago
Missing items in delivery
I paid for 3 items and only 2 where delivered. I sent an to takealot support and no response. There is no phone number for me to follow up on order number 130311028
0 replies
42 months ago
Incorrect billing
I'm currently not happy as I think western cape blood transfusion services has incorrectly billed my medical aid for my premature baby that's still in hospital. My medical aid covers all blood services at unlimited in hospital and according to the claim status email I have received it shows that benefit limit has been reached. I'm almost certain that the billing was done out of hospital when it's actually in hospital. I am under alot of stress as all the bloods required is for under weight and sized premature baby that's just been an entire colon removal .I honestly do not have the time as every waking moment involves me at work and hospital. I'd like the matter to get looked into now before making a bigger issue when it could actually just be a simple error made by accident. It happens to even the best of people. I will re look at the review staring later
264 replies
42 months ago
Some one not doing there job
Please this is now the second time I'm having issues with pathcare submitting an incorrect tariff code and billing me first. we had to settle this matter by getting attorneys and medical council scheme involved and was resolved by pathcare having to issue the correct code . It was a long and frustrating process. I don't have the time or patients this time. Bill was submitted with incorrect tariff code.this is an in hospital claim and medshield covers unlimited. I am not in the position to submit codes to the medical aid . my wife recovering from emergency c section and premature baby girl extremely underweight still in hospital. Please rectify this issue without having to come back to me. Should the medical aid declare that they do not cover such blood test,then I will pay .currently the claim stands as rejected due to incorrect tariff code. Some one at gatesvill pathcare is not doing thete job. Invoice 0017444865.
266 replies
44 months ago
No urgency for a patients needs or health .just take your money
Pathetic care or concern towards patients condition. I have been waiting for approval or rejection on an appliance since 2 August 2022 it's now the 13th September that's 6 weeks since the doctor issued the letter of motivation and in this space of time the medication has finished and the issue is coming back .I did understand it needed special authorisation but this is now blatant disregard over something that's dear to me .she is 5 years old and does not deserve to go through this when me as a father pays someone R5800 every single month on the 25th it goes to you on time with out fail to recieve service as though I'm approaching a government hospital .do you people not care for people ?is it just about taking money? I receive computer generated emails still busy with query and no shame in indicating it's a computer generated response. query - 080822Q75T0N
134 replies
44 months ago
Bad services not wanting me to join
I have submitted all supporting documents requested about my daughter which states normal thyroid function ( euthyroidism) yet they stil ask for the same thing as if they don't want me to join the scheme . It's actually ridiculous now .reference: 8980109295
0 replies
46 months ago
Unethical behavior from lady "robin"
I arrive for license disc renewal get a ticket number and wait in the que, after some time learning that it's cash only cause card machines are not working I told the lady at the door that also cleans the glass robin (if that is her real name ) that she should inform people on entrance that it's cash required before waiting in a 2hour que to find out . "That's tough " she says taking my ticket A0567 saying I will get it back when I come back with cash. I come back 15mins later with cash and she apparently gave my ticket away cause the number was called so I get another ticket from her which is now A0578 .I'm sitting her and it's now only A0563 being called .this has an attitude and becomes difficult with customers as though it's my way and no other way. I am the tax paying public and to be treated so unethical by a government department rendering a service is heartbreaking I'm sitting in this que saddened and disheartened . Who is she and what gives her the right to treat me like this or make me feel like this? I would really like feed back on this to know how this is delt with please
0 replies
50 months ago
Did not dis close billing and confirmed incorrectly
I have contacted mtn 135 the lady by the name of Mbali has asked me to contact mondo. I would like to report a case of over debited account . Mrs P .Pillay confirmed r420 debit order and the account was debited r1171. Please send me the recording when I did the contract upgrade cause I made the agent confirm any charges other than the r420 and she confirmed there will be none.i stated that I do not want the contract if I'm paying anything more than r420 from first debit. My upgraded contracts was 081 022 2781 081 052 6012
551 replies
52 months ago
Bad support
I've been waiting since 14 November 2021 for a response as they can't pick up my area on the website .ironic as they use our building as a source to Goodwood area
53 replies
54 months ago
Last debit refund
I am still awaiting response regarding the refund request on the last debit order that went out my account after the policy was cancelled. Refund request was sent on the 26 October 2021. Please advise what is the hold up
159 replies
Review Distribution
5 Star
1 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (12.5%)
1 Star
13 (81.25%)