SG
Shantelle G
Active since Feb 2019
2
Reviews
0
Industries
Reviews
2 reviews19 months ago
Worst experience
There is unfortunately not an option for 0 star rating. We were at gold reef City today for a 13th birthday party. 45-60min average time to stand in the queue for a 5 min ride at most. 3 of the big rides Anaconda miners revenge etc. was not even operating for the whole day and there is nothing on the website communicating this to customers in advance. The kids was able to go on 4 rides total for the day. When we tried to speak to one of the park supervisors he turned his back at us. Because 4h they closed all rides ques. I am verry dissatisfied and would like to rather get my money back as this was a waste of time money and big disappointment for a child celebrating her birthday. Will never recommend this park to anyone.
53 replies
87 months ago
Worst service ever
Poor service and after service. Trucks are in a horrible condition they break all the time it is the one thing after the other. Do not support these people. Igbal the workshop manager is the rudest person we ever dealt with. And the owner Baroem hides from his clients when there is problems or breakdowns. He does not answer any calls or gets back to clients and the one thing that they do tell you when a breakdown happens is that that is what you get when you buy second hand truck. These vehicles are not road worthy legally on our truck seat belts are not working, breaks were failed by TTS and verious other problems was picked up by TTS upon inspection and these Tommy's trucks refuses to fix or pay for repairs. The truck needed to be fume gated. As it full of lice and ****roaches. In our opinion the only person worthy of your time who at least assist to the best of his abilities and tries to help and assist his clients is Anton Mooi. Anton was so frustrated that he eventually resigned becouse of the way both himself and his clients was treated.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)