Active since Feb 2019
Xanelle was fantastic, helpful and friendly when I went to Clicks at The Islands. Wonderfull service, thank you!
1 star is being generous. As i read through the other reviews, I found one common trend. Quick to make a sale, but straight up ignores you when you query something that is faulty. Bought 4x200aH batteries from them of which 2 went to me and 2 to my brother. Up to date, my batteries are working as expected, however, my brother has one battery that went faulty 5 months in. I immediately started asking about what the warranty process is(warranty was agreed on for 6 months dating 16May - 16November). Initially they responded quickly, but as soon as I mentioned 'warranty' I was met with silence. DO NOT BUY FROM THIS BUSINESS, YOU WILL LOSE OUT.
I have phoned this company twice, two weeks ago, after their website(Which allows you to "TRACK" your UNISA parcel) says that it has been shipped already(On 16 January). After phoning for 3 days someone managed to pick up the phone, directed me to a person who couldn't care less about my issue, said she will phone back..guess what, still waiting. I phoned them again the next day, same story - "I will follow up and phone you back" - STILL WAITING!!!!!!!!!!!!! Then I sent them an email to which I received a response stating that it will be delivered the next day(Friday the 15th Feb). It still has not been delivered. Worst part is, their company sits literally 2 km up the street from where I work, but they can't answer me when I ask to come pick up the parcel. Worst service I have ever encountered.