JC
Johann C
Active since Feb 2019
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
****MED AND REFUNDED WITH NECCESARY "PERSUASION"
This guy tried to **** me. Paid for a new treadmill motor and deck lube. He sent a used broken motor via courier. After informing him he said it was a mistake. He said he will send a new one, then it changed to he doesn't have stock. After multiple attemts to contact him, he kept ghosting me. With my own resources and contacts I located him and his passport number. Reported the case to FNB ***** dept. and they froze the account. After all this I sent him a stern warning to which he phoned me full of excuses and refunded the money immediately. Contact me via this platform if anyone still has not gotten their money or equipment back and I will assist in opening another case against this *****ster and share any details to help catch him and have him locked up! This ****mer's nonsense stops here!
0 replies
31 months ago
WORST CUSTOMER SERVICE EVER!
Requested installation of a new unit, confirmed debit order and installation date. After I spoke to the call center and confirmed above mentioned. NO FEEDBACK HAS BEEN RECEIVED YET. I HAVE MADE NUMEROUS ATTEMTS TO CALL THE CALL CENTER, PUT ON HOLD FOR 17 MINUTES WITH NO ANSWER. SO I DROPPED THE CALL. NO CALL BACK NOTHING! THIS IS ABSOLUTELY ABSURD! If this unit is not installed by tomorrow (5 Oct 2023) and they dare take an debit order, it will be *****. If this is the kind of service an aspiring customer receives, I feel sorry for people who are already customers.
393 replies
77 months ago
WORST ONLINE SERVICE EVER!
Placed an online order on 18 November 2019, should have been store delivered at latest 27 November 2019. Called the MRP Sport call center to follow up, first they say the courier had technical issues that will delay the delivery by at least 3 days. When I don't receive my order, I call again, then they say the courier don't even know where the package is. I sent an email to mrphelp@mrp.com on 29 November 2019 as well, they have to date not even responded on this email. Useless service!!! Don't make available online orders if you can't even deliver!
0 replies
87 months ago
MTN UNWARRANTED BILLING
We upgraded one of our Company Cellphone contracts in October 2018 and on our company letterhead stated: that we agree on a contract fee of R609-00, the contract description and the cellphone selected. When we received our first bill it was R800-00+. We assumed it was the Pro-Rata fee usually charged. But alas, it is now a few months later and the bill is the same. When inquiring about the excessive billing and a few reference numbers later we were informed that the extra billing is for data and minutes that was an add-on service on the previous contract and it was never removed. They will however remove it now but NOT refund us as the add-on services were used. Our issue with this is that we paid for a service we did not request. There was a company letter from us stating and agreeing that we are only going to pay R609-00/pm for the renewed contract. It's more than a R1000-00 in extra billing we incurred. Please any comments and advice on the matter with similar experiences will be appreciated.
105 replies
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1 Star
4 (100%)