BE
Bernhard E
Active since Feb 2019
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
Good business gone bad. Common issue with bad connection
Been a client of Tech5 for roughly 2.5 years. They claim to be the best priced ISP available, I am currently paying R860 pm for an average of 30mb down and 15mb up. This is due to a faulty Router I have been reporting since October 2025, it is now Dec 2025. I have provided, Ping tests, Signal strength tests, I have accommodated changing router settings inc changing PPPo3 to Dynamic, increasing the Htz settings, etc. They refuse to acknowledge what I am saying regarding the router being defective. The speed tests are conducted within 2 meters of the router, their solution is I must buy an extender. To extend what??? The bs subpar speeds I am getting?? Their staff do not seem to understand the technicality of the products they provide. Their simplest answer is that the client must sort it out. I have been waiting for a call from the Supervisors (one named Udane) since October. They also are unable to get a line released if you are moving into a new property that previously had a wifi connection in, meaning you will be stuck without internet until you take it upon yourself to speak to Vumatel or whoever and get the line released. Ie they wont lift a damn finger. Why I have stayed with them this long? Rather the devil you know than the devil you dont. Oh and the ONT they originally installed? Fell off the wall cause they use Pritt level super glue instead of the rated anchoring *****s. Nice. What a bunch of .......................
0 replies
8 months ago
Ryno/GIG Motors genuine frontrunners in the industry
From the very first interaction Ryno Matthyser was not only exceptionally professional but took a personal interest in assisting me in finding my dream Bakkie. The entire process from the first call to picking up the bakkie took 6 days. I am a client for life, his passion, efficiency and diligence changed my entire outlook on the automotive industry and I couldn't recommend him or GIG motors more.
0 replies
87 months ago
Pathetic Service From Vumatel and Super Sonic
Vumatel has been stuffing me around for 4 weeks to get a fiber line connected to my current residence. After 4 weeks and a day taken off work I have learned that they have scheduled my installation for the 25th of March and not the 25th of February. Why would I want to wait an additional 4 weeks??? This is ridiculous. They initially didnt even know that they were responsible for the installation. Their landline also doesnt work when you select the option to speak to an agent handling installations, instead you need to patch through to another department that will then put you on hold for 13 min, after which you will try call again and the same thing will happen. Really not worth the trouble.
266 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)