Tech5 Group
Verified Business
|1.7|26 Reviews (last 12 months)|Responds in 170h 34m
Tech5 Group
Verified Business
|1.7
26 Reviews (last 12 months)
Responds in 170h 34m
AI Review Summary
Based on recent customer reviews, Tech5 Group is facing significant customer experience challenges, with a recurring theme of unstable connectivity, frequent outages, and prolonged downtime that disrupts work and daily life. Customers consistently mention unresponsive support channels, slow WhatsApp replies, and a feeling of being passed around without resolution. Billing concerns surface often, including unexpected price hikes, cancellation fees, and disputes over line releases. On the positive side, a smaller group of customers highlight helpful individual technicians and praise patient, step by step assistance during installation and onboarding.
Performance(last 12 months):
Trustindex Rating
2.7Ranked In Internet & Telecoms
#80Reply Time
170h 34mReplied to 29% of negative reviews
Reply time on negative reviews: 170h 34m
TrustIndex
2.7
Ranking
#80
in Internet & Telecoms
Reply Time
170h 34m
Replied to 29% of negative reviews
Reply time on negative reviews: 170h 34m
Frequently Asked Questions About Tech5 Group
What do customers say about Tech5 Group?
Based on recent customer reviews, Tech5 Group is facing significant customer experience challenges, with a recurring theme of unstable connectivity, frequent outages, and prolonged downtime that disrupts work and daily life. Customers consistently mention unresponsive support channels, slow WhatsApp replies, and a feeling of being passed around without resolution. Billing concerns surface often, including unexpected price hikes, cancellation fees, and disputes over line releases. On the positive side, a smaller group of customers highlight helpful individual technicians and praise patient, step by step assistance during installation and onboarding.
Is Tech5 Group trustworthy?
Recent reviews (26)
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