Stacey-lee August

Active since May 2020

Reviews

Industries

Reviews

20 reviews

2 months ago

Terrible customer service

Complete incompetence in accounting division they debit u the full amount then say your service is disconnected when u have a technical issue yet the proof is there u paid I wouldn't advise getting a unit from tech 5

1 reply

Webafrica

3 months ago

Absolutely terrible experience

Absolutely terrible experience. I would give zero stars if I could. Not only is the service poor, but they went ahead and debited my account without any DebiCheck authorisation. When I raised the issue and requested a refund, the first agent I spoke to didn’t even bother asking for my details and casually told me it would take 30 days. Since then—no response, no update, nothing. Completely unprofessional and unacceptable. I would not recommend them to anyone.

1 reply

Mweb

3 months ago

Absolutely terrible experience

4 replies

UberEats

4 months ago

Money making ******

I was debited when order was cancelled before it was prepared cause of an incorrect address the following morning refunded and debited again now refusing to refund wow this service is terrible

1 reply

Clear Review Consultants

5 months ago

terrible service

Quick to send debi check mandates but when cancellation is requested u wait weeks on end for the debi check mandate to be change to the R300 i think they just want the debits to go off thats how they make money

0 replies

GoTyme Bank | Formerly TymeBank

5 months ago

free R170 reversal fees u never get your money

I made a payment to a capitect account which i asked to have reversed i was charge the reversal fee and was telephonically told i will be refunded the EFT amount paid now i receive an SMS saying they cant wow what a bank business should be taken else where .............TymeBank:Our effort to reverse your transaction of R-****.00 on account ***6526 was unsuccessful. Case ID RT-20852.

10 replies

Mr Delivery

7 months ago

pathetic never ordering from gallitos again

Carmillita.V (Support) <***> 14:08 (7 minutes ago) to me ##- Please type your reply above this line -## Your request (There was something wrong with the quality of my food - DFD***) has been updated. Your ticket id is ***3. Carmillita.V (Mr D Food ) Jan 16, 2026, 14:08 GMT+2 Hi Stacey lee August, Thank you for sharing your feedback regarding your recent order and for allowing us the opportunity to investigate the matter further. Our investigation has found that you have used internet images to log this query. Following a thorough review, we’ve taken the decision to not offer compensation in this instance. We understand this may not be the outcome you were hoping for, and we’re sorry for any disappointment caused. Please note that this decision is final. Thank you for your understanding. Regards, Mr D Team Carmillita.V Stacey lee August Jan 16, 2026, 13:58 GMT+2 thats what i have On Fri, 16 Jan 2026 at 13:52, Staceylee August <***> wrote: see attached Attachment(s) Picture1.jpg 9dc2c45a-fae2-4282-93d****67e***.png Stacey lee August Jan 16, 2026, 13:52 GMT+2 see attached Attachment(s) 9dc2c45a-fae2-4282-93d****67e***.png 9dc2c45a-fae2-4282-93d****67e***.png~RF***.TMP Carmillita.V (Mr D Food ) Jan 16, 2026, 13:48 GMT+2 Hi Stacey-lee Thank you for your feedback regarding your recent order. To help us investigate the issue with the food quality, could you please send us clearer images of the meal you received? This will assist us in resolving your concern more effectively. We appreciate your cooperation! Kind regards Carmillita.V Stacey lee August Jan 16, 2026, 12:49 GMT+2 thats what it looked like Attachment(s) 9dc2c45a-fae2-4282-93d****67e***.png Stacey lee August Jan 16, 2026, 12:25 GMT+2 the livers and rice was under cooked tasted like food from a can

0 replies

Checkers Sixty60

9 months ago

paying twice same delivery

I just received a delivery with nothing in the bag my money was returned for the goods but i paid twice for the same delivery really terrible

0 replies

GoTyme Bank | Formerly TymeBank

10 months ago

Poor service

Hi TymeBank, I’m following up on my ***** case. It was closed the same day I reported it, and after escalating, I was contacted on Monday, 13 Oct and told a goodwill payment would be made by end of business that day. It’s now Wednesday, 15 Oct, and I haven’t received anything or any update. Please confirm what’s happening with both the goodwill payment and my ***** case as this has been delayed too long.

1 reply

GoTyme Bank | Formerly TymeBank

10 months ago

no wrongdoing on the part of the Bank

I have yesterday experienced a loss of money from my account which contacted ***** the then blocked my account to investigate this is the response I received ....I am being treated unfairly I have not delinked my app on my phone but this was achieved by a *****ster so how safe is Tyme bank. Your TymeBank ***** Case: GFD-316267Inbox  DoNotReply CustomerCare <***> 8 Oct 2025, 21:53 (11 hours ago) to me Dear STACEYLEE ROCHELLE AUGUST, We have finalised our initial investigation of your ***** Dispute case. Our investigation revealed that there was no wrongdoing on the part of the Bank and that your personal information was compromised.

1 reply

Review Distribution

5 Star

1 (5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

19 (95%)

Stacey-lee August

Reviews

Terrible customer service

Absolutely terrible experience

Absolutely terrible experience

Money making ******

terrible service

free R170 reversal fees u never get your money

pathetic never ordering from gallitos again

paying twice same delivery

Poor service

no wrongdoing on the part of the Bank

Review Distribution

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