SM
shina M
Active since Feb 2019
2
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2 reviews44 months ago
Worst people ever, racist employees, treat paying customers like trash
Worst service I have ever received the lady who helps was really rude unceccesarily at that I asked her to simply give me a different colour couch and she started shouting at me... This ws the second time I went in the shop and saw bad service and both times it was black customers they don't care about their customers unless you are white rudest people I have ever experienced..
0 replies
70 months ago
Birthday ruined by mugg n bean stuff....
Mugg n bean Centurion mall I'm never one to complain but yesterday was my birthday and I expected a little service but all I got was attitude... The waiter gave us a takeaway menu for us to order from and us being none the wiser ordered from it when the bill came it was way more than what we ordered so I asked the waiter why he then got very annoyed when we told him the prices were not what we ordered he admitted to giving us the wrong menu but was doing it with an attitude then called his manager to come fix it and both of them were just treating us like we are garbage or can't afford the food which is fine its not about the money it's about the fact that I'm a customer and I don't know how yol menus work I don't assume that the hot chocolate is bottom. Less or that the prices are different on your other menu that you never have or explained to us... I still tipped him because the money he over charged me was his tip but he threw my card on the table once he was done swiping and walked away like I did him wrong mind you I never once shouted at this guy or gave him attitude it was all on his side and I know had I been of a different race and showed some griviencies I wouldn't have been given attitude and they wouldn't have called the while shop to come stare at us like we are animals in a zoo for asking a question yol might not need my money but you need to do better you'll do it to the wrong person one day you ruined my birthday with your horrible service and it was uncalled for.....
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