KB
Keitumetse B
Active since Mar 2019
4
Reviews
0
Industries
Reviews
4 reviews10 months ago
Thank you.
Good day, thank you for the great work you are currently doing, i really appreciate it.
56 replies
13 months ago
BAD SERVICE AT FNB POLOKWANE BRANCH.
I app**** for an FNB connect sim card and i selected to port my old number to the fnb sim card, which took long to be completed, they i destroyed the sim card and reapp**** for a new sim card which was delivered on the 24/02/2025. the sim card did not have network and i called the fnb connect call center, i was advised to go to the branch for a sim swap, but i was not assisted at the branch as they did not pick up an active sim card on their side. i explained what happened and i was turn away to go and call the fnb connect again. i called them and i was told that they can't help me, its the branch which they need to assist me. i went back again to the branch and i was given a new sim card which it was another contract of R59.00 on top of the one i already had of R169.00, and I was told by the consultant to go call the fnb connect call center, I was told that I have 2 subscriptions and i asked her to cancel the R59.00, of she did from her side, but she still could not assist me regarding the sim swap as i was told at the Polokwane FNB branch. i've been at the branch twice and i was told to go back again for the third time. this is really such an inconvenience. I'm thinking of cancelling this subscription, because i can't be spending so much time going to the branch and not receiving the assistance i need.
53 replies
86 months ago
Great service
Good day I just want to compliment the service I received from Anthony, he was very helpful and friendly, please keep up the good work.
56 replies
87 months ago
Bad service and leak of Customer service.
I recently bought a car from this dealership, the owner has an attitude, he doesn't want to listen to what the paying customers are saying, when I signed my contract I stated that I needed the a full tank in the car, he only poured half tank and he didn't want to listen to me when I asked why did he pour half tank because its for the second weekend driving from Pretoria to Johannesburg and I'm not using a free transport, I'm using my own car which I poured petrol to drive to Johannesburg for two weekends in a row. so when you buy your car from this dealership make sure that you check everything in the car before you sign the contract.
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
2 (50%)