VM
Vukani M
Active since Mar 2019
2
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Reviews
2 reviews71 months ago
Rivendell Property Management Won't refund deposit
Rivendell property consiltants based in Centurion have withheld my rental deposit refund since 21 February 2020 .This was our deposit that was meant to be held in trust with accrual. I have sent numerous emails to the owner of the agency Garth Harper who has ignored all communication and demand for him to refund this money. I have gone as far as to go to his business premises and still he is holding our deposit without reason. I did a closing inspection with Garth Harper , to date he has not given me a finalised report if there are any outstanding charges due from me so there is no reason he has to withhold this money, he has given us nothing but a run around, I've even gone as far as sending him a letter of demand from an attorney but this brazen and unscrupulous acting business continues to hold our deposit. It is now over 4months since he has not paid back our money. Be careful of Rivendell properties they are unethical in how they act. I will not stop until I retrieve every single cent with damages and interest from them!
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79 months ago
Rain Fails to live up to promise and deliver services
I've been a user of Rain services for data connection services (Mobile WiFi) since 22 September 2019. The service was acceptable and I had no complaints. Commencing on the 16th of October i experienced challenges with Connectivity while utilising their services. I called the Rain Call Centre to resolve the matter going through all the steps specified by the service consultant which did not resolve the matter. during the course of that day i spoke to two more Rain Service Consultants in efforts to get a resolution but It was still not resolved. 3 days later on Friday 18 October i then spoke to another Rain Consultant who firstly i had to repeat everything to, after hearing my issue she confirmed that she would order a new Sim Card for me and also make a note that i should be issued withcredit for the days that I have not been able to use the service. Instead this person went and requested for some Free whereby you receive 6 days of free data usage, a service I cannot as the Sim is faulty. I then spoke to the same person a couple of days later to inquire about the status of the Sim Delivery upon which to my great dismay i was to learn this Sim Card has still not been ordered. It is now 12 Days later( 28 October 2019) That this matter continues to go unresolved. Corporates Talk a good game, they talk about Client Care and Service but fail to live up to these commitments.
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