EB
Engetani B
Active since Mar 2019
7
Reviews
0
Industries
Reviews
7 reviews25 months ago
Bad service from Adelaide from Spar Florida Junction ,teller number 3,on the 15th March 10:00am
Bad service so early in the morning ,Adelaide from spar Florida junction didn't treat me,I was in a quee and called the next customer, so I went there and she asked for my card and said I should tap,then I said it doesn't tap...with attitude she said can't you see that the note Is written cash only why did you come here...she proceeded and took my items to another cashier with attitude, I asked why are you giving me that treatment and shouting because firsly you called me and she didn't asked me if I'm paying with card or cash and the note wasn't visible, but to my surprise she asked for my card......your employees come with problems at work ,please teach them to conduct themselves in a professional manner ,I'm so dissapointed .
0 replies
34 months ago
Unprofessional staff in Arkermans Northgate shopping centre
Bad service received by the Casualty guy and shop assistant lady .I went for shopping in Northgate shopping centre and they told me that they out of stock of carrier bags and ask if I don't have anything that I can put clothes that I bought?,then I asked how can a shop don't have plastics and run out of plastic bags for the customers don't they check if the stock is running low?,then one of the guys told me if I.m not happy I should go and buy elsewhere because there's nothing they can do. I'm really so disappointed, it shows that Arkermans don't train their staff well ,they're rude.
60 replies
38 months ago
Capitec don't respect their people
Capitec Florida branch and their Regional management are useless serious . I logged a complained about the treatment received but the way the Regional manager resolved the issue I'm not sure if capitec is aware who they hire,because is full of bunch of incompetent staff. Thanks to Given Tshabalala who tried to assist with this issue from complaints department,but the Regional manager tried to switch the story and send a different feedback and claimed that the case was resolved by telling lies ####Siessssssss Maan bunchb of fools ,this is bull**** covering each others ass by protecting the staff nxa.............
53 replies
38 months ago
Bad customer service received eveeeeeer,not expected this at capitec bank
On the 24th Feb 2023 around 16:00pm went to capitec bank Florida branch to open a minor account since I wanted to invest for my little one, I had all Fica required docs with me ,but didn't have a cellphone with me and cellphone number to use. Zandile the assistant branch manager told me that unfortunately I can't be assisted if I don't have a phone and cellphone number with me,she advised that I should get a capitec bank sim card,but I told her that I don't want it I prefer to use a different network, but with attitude she replied "why don't you want to use capitec sim card,then go buy a sim card of your choice and come back. Then I went to a pep store to buy a simcard,when I come back around 16:27pm ,I got assisted by Sphume the service Consultant, I asked him if will I get help if I provide them with the cellphone number, but my phone is currently off because Zandile said the phone and the sim needs to be present for me to get helped,I asked if is there anyway they can open an account for me since I have a cellphone number then I will come back with the phone to update for cellphone banking some other day.The SC was willing to assist but he went to confirm with Zandile,but with attitude again sitting by the computer near the door ,she said but I already told the lady we can't assist. Then on the 27th Feb 2023 went to Clearwater mall capitec branch ,they opened an account for me ,Pearl assisted me very well and explained the process that even if I don't have aphone right away I can update cellphone numbers and come back later to update cellphone banking and sms notifications and she did confirm that they are in the same region with Florida branch . So I'm not happy so disappointed, where is transparency, good customer service ,why I was forced to take capitec sim,Why is people don't get helped if they don't want a certain product?,because I waisted my time to the branch yet someone lied and selfish, rude because of they want to reach their target I guess in my expense.I need to know how come same banks in the same region but different rules but same capitec bank products mhmmmmmmm Florida branch is this how you treat your customers???????????????....or you help people according to their standards, you profile a person first????????.
53 replies
56 months ago
Cosmo City McDonald's staff don't have a good service
Didn't get a good service from Zanele the manager and Kgontse Mahlangu at MCDONALD'S Cosmo City, I asked for Big Mac regular meal, they said they only have medium and large,so I asked many times and they were annoyed ,due to the queue behind me she ended up placing a Regular meal for me,so I don't know why should someone can lie ,I was so annoyed that she didn't value me as a client,mind you I'm a regular customer there Angie
0 replies
86 months ago
Complaint about an Imcompetent Manager
I was treated badly by the manager ,her name is Margaret at pick n pay hypermarket in Northgate shopping centre,you know this old lady gave me a horrible service,even worse it was in front of pick n pay staff members,banging a table telling me that I can escalate this matter shes doesn't care,I mean who does that?,no wonder why most of their cashiers are so rude,because of their useless leaders like Margaret,that lady is bitter and stressed out,she don't know how to speak to people.Im very disappointed of her bad attitude.
56 replies
86 months ago
Mrs
Complain!!!!! There is the old lady by the name Margaret ,she refused to give me her surname "Backery Manager"who was rude at me at pick n pay hypermarket Northgate shopping centre,when I returned food to the store,she said to me that ,the problem is with my taste buds,she cant take my nonsense,if I want to escalate the matter I can do so,she's not even scared,in front of cashiers.im very dissapointed with the service I got,especially from someone who's holding a high position.
56 replies
Review Distribution
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1 Star
7 (100%)