Active since Apr 2019
Absolutely useless *********** service. After 3 months my 500k kitchen looks like an unprofessional work of art. Definitely not worth the exsorbant high cost. Really disappointed in this bad experience. Will not recommend this company to anybody else.
Don’t ever use the Swemgat franchise for any pool related issues especially not a revamp, in particular the Lynwood branch. I decided almost a year ago to use them for a very expensive repair on my poorly build pool. Endless problems from day 1 with the owner Dawie Nell not responding to e-mails, phone calls etc. I was not happy with the workmanship after 3months on handover whereby Swemgat offered me a 2 year “no nonsense” guarantee instead of the 6 months originally offered because of my poorly build pool. I however lodged a complaint with the owner in January 2019 for holes detected already after 6months whereby he informed me that my “guarantee” expired not honoring the original 2 year agreed guarantee. Swemgat eventually did another “poor” repair and insisted that it is the best they could do without repainting the pool that lost it’s original color within 6 months. I did send numerous e-mails requesting the directors to get involved and even threatening them with Hellopeter whereby no action were taken. After 4 weeks I decided to fill the pool to prevent any further damage with patches of new paint on the surface that is really looking bad. The consumer don’t have any rights when it comes to substandard money making businesses out there. Please don’t use any Swemgat services as you will be disappointed without any after sales service.