VW
Vanessa W
Active since Apr 2019
17
Reviews
0
Industries
Reviews
17 reviews5 months ago
Nkateko Tshauke Discovery Insure
Nkateko Tshauke you were absolutely fantastic on our claim. Well done.
53 replies
14 months ago
EMIHLE KLAAS - Excellent Service
I received excellent, outstanding service from the claim's consultant Emihle Klaas. Totally hassle free. I will most definitely refer Dotsure to everyone. Welldone Emihle, thank you for being a breath of fresh air.
53 replies
19 months ago
I did an amendment for a client and was assisted by Duane
I did an amendment for a client and was assisted by Duane. Outstanding service
53 replies
22 months ago
Discovery Insure Claims Department - Non Motor
I was assisted by claims consultant Mpho Maregane who provided me with excellent service. The process literally took 10 min. Mpho is a real asset to Discovery claims team. Thank you Mpho
0 replies
24 months ago
I have had exception...
I have had exceptional service from Josephine Mpete.
53 replies
26 months ago
ASI Blue - Claims Department Hazel Govender
Dear Hazel You have been absolutely awesome dealing with our claims. What a pleasure dealing with you. Thank you so much for your super efficient service. Regards Vanessa @ Davan
0 replies
26 months ago
Claims Department
Received amazing service from Hazel Govender in the claims department. Well done Hazel, a true asset to ASI Blue
0 replies
27 months ago
Discovery Insure Claims
I had a recent buildings claim, the service i received from the claims consultant Stanley Mokwaledi was impeccable. This is what i call service. Thank you Stanley and Discovery.
58 replies
30 months ago
Dotsure Claims
I recently had a claim for my dog Sally. Kelly Jones was my claim consultant and was so efficient. My claim was processed in a matter of 2 hours. Thank you for outstanding service
131 replies
37 months ago
SizweHosmed Medical Scheme
So here I go again with a claim to the medical aid!!! I submitted 2 claims on the 22/04/2023 and have received nothing but a run around. I have called the customer care line and EVERY consultant has advised that the claims have not been captured but they will send it through for urgent capturing. Every time you are advised on this, you then are required to wait 7-10 working days for settlement! This has been going on for weeks. What I do not understand is that we pay our medical aid premium monthly which is by no means a small amount and this is the kind of service we receive! You are not able to speak to a team leader or a claims manager so you just have to keep on wasting your own time by calling and been told the same story. As a paying client once again, I am so disappointed in the service provided by this medical aid. Perhaps now after this, a consultant or team leader will call me and advise when settlement will be processed.
53 replies
Review Distribution
5 Star
14 (82.3529411764706%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (17.647058823529413%)