TS
Thandeka S
Active since Apr 2019
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
Booking.com ****!
I booked a property on booking.com and made a payment instantly on site, my booking was confirmed and fully paid it for, called in to verify the booking with the property and everything was set. However booking.com wanted to charge me again on a different day till they cancelled my booking due to non payment which did not make sense as everything was paid for, when i called them for clarity they requested proof of payment which for some odd reason it didn’t show on my bank statements. They said they can’t help me as there was no proof that i paid. I was ****med by this site 🤬🤬🤬
0 replies
29 months ago
HORRIBLE !
I booked and reserved the accommodation via EFT on the 8th of Nov 2023 as per their emails, on the 12th of November day of the check in , we got to the hotel only for them to tell us that the payment was not reflecting and required me to send the POP, which i did. Then the reception lady said that the payment was not reflecting in their account therefore they can’t check us in, mind you there’s a POP with all their banking details and had checked on my banking app if the payment has gone through. During the heated argument the lady said that we have to pay a pre-auth for them to check us in , meaning that we have to swipe the exact amount we paid, we disagreed with that she then said the manager says we have to at least pay half if we can’t pay the same amount, at this point we asked to see their bank statements as well to see if the money is indeed not reflecting, they quickly said that we can proceed to go to the room. We checked out the next day on the 13th of Nov, only for them to just apologise and say that the money is now reflecting. That time we missed our spa appointment trying to sort out their financial issues we also paid for a game drive which we did not attend as the “funds were not reflecting”
0 replies
68 months ago
Pathetic
Took up a contract with Netstar tracking company.. they deducted for a few months and all of a sudden they stop taking out the debit order, for what reason ? I don’t know ! My Account has been in arrears and was sent over to hybrid debt collection company. Made arrangements and paid up the the arrears in full. Two weeks after payment i still see that the account is still in arrears called through their call centre and i was transferred over from department to department, i was finally given an email that i used to send proof of payment of which i made the payment on the 1st of Sep 2020, got a response to reply with statements that showed my reference number, did that within seconds! To date I haven’t received or heard anything from them their service is pathetic and ridiculous! I regret ever signing up the contract with them, i wish it could end sooner !
106 replies
85 months ago
Incompetent company
Filled in all the appropriate documents with ismart also made a payment for them to allocate my electricity, up to this day they still switch off each and every day, I now have to contact them all the time to explain the same thing over and over !
56 replies
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4 (100%)