VM
Vutivi M
Active since Apr 2019
2
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0
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Reviews
2 reviews17 months ago
DO NOT USE THIS COMPANY!!!!!
DO NOT USE THIS COMPANY!!! 627 Ondekkers Road Delaray Roodepoort If you want a headache and stress, use this nonsense company for the worst experienceof your life! I had a gate motor, garage door and motor installed. A day after installation, the gate has a problem and I keep getting promises that someone will come out to help but no one shows up. 5 days later after some rain and wind, the garage door collapsed and still no one comes out. They don't want to come out to assess or fix their mess or give refunds and they are never available at their offices.
0 replies
85 months ago
Worst customer service
Worst customer service. I ordered and paid for a product online.on thier site, delivery takes 1-2 days but when I called to check on my order they said it would take 2-3 days. After the third day I call to check on my order and recieved no help at all. Firstly it took me 15 minutes to get hold of them (call on hold). After getting hold of them I spoke to a gentleman named Iqshaan who was of no use at all! He could not help me track my product which his company has sent to me using a third party company. He then hung up on my call. I had to call and be kept on hold again for 10 minutes, when Iqshaan finally gets on the line, he promises to call me back after an hour with information of where my product is at the moment. 2 hours later I call Ishaan back since he had not returned my call yet. I'm out on hold for another 10 minutes and I get hold of Iqshaan. While on the phone with Iqshaan trying to resolve this issue, he hangs up my call once again. I am really angry and disappointed with the service I received from this company. I've never recieved such bad service.
56 replies
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