Active since Apr 2019
I cannot sing their praises enough - I have used Gift Lady's services for several orders now, and they have never let me down. Always efficient, professional, and just spot on with delivering gifts to my loved ones. Thank you for your excellent service and kindness!
Absolutely NO aftersales service. Dewald makes promises that are not kept. Not even returning calls anymore. The batteries on a system installed at a pensioner's house failed 2 years after installation, even though it is sold with a 5-year guarantee. My poor aunt has now been trying for more than 6 months to get a response from this company and they claim to know nothing of it. Really appalling service.
I have to admit that I was very nervous when I spent a substantial amount on this service recently. Especially since thereafter I also read some of the comments made by other users online… But I am happy to report that I am pleased with the service I received and my husband loves his gift. Snatcher kept me in the loop as to the progress and delivery of my purchase and the product was delivered before the date that was promised. So well done, and thank you!