Active since May 2019
My family called them as we were experiencing a power cut not knowing that out prepaid meter was outdated needing to be changed they sent a team who advised they don't deal with meters but will return to base and get the right guys to come which they never did, when called today I was advised they will only be available next week Tuesday which means we must be deprived of lights which is poor service meaning items required to be kept cool will get spoiled in the fridge and no cooking can be done, when asking how is the whole department let to go on holiday knowing they are an essential needs department i was not given a straight answer
Bad ****ing Service, I called into SARS followed their voice prompts and opted to be called back, their agent call and cut calls before you can even answer your phone finally got through to one by the name of Boitumelo, she sounded unsure of her job role had to explain myself 5 times all I need was to update my banking details she kept on saying I need a computer, after that she said I should hold the line she kept quiet for a good 3 minutes and cut the call.....
I've just received a call from a lovely agent,Precious after speaking to her yesterday regarding a query I had with a product that was sold to me.She was super helpful and patient with me MyWay Life should employ more agents of her caliber and in future promote her as she has done a wonderful job getting me recordings also but not least thank Godwin who is the main man who sold me this wonderful product...God bless.