JB
Johannes B
Active since May 2019
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
Very Good
Very Good . Thinus was very supportive and friendly. 5 star service
56 replies
53 months ago
Criminally Insane BTC whith draw fees asked to Whithdraw BTC
This morning I have Whithdrawn a small amount of BTC (+- R1000.00) to another BTC wallet and ChainEx, took 0.0003 BTC as fee!!! This is Criminally Insane !! it is a third of the transferred BTC!! To withdraw Rand it ask a fee of 8.50 witch is fair but not 33% I reviewed past fees and it was likewise Insane ( 0.00044 BTC) in march this year I realise the BTC price change But so must the fee also scale!
106 replies
84 months ago
FNB Online Banking unable to Activate Phones for Authorization as per their instructions on the App
This is a Online Banking Chat with FNB Support reflecting the true nature of FNB Failure Hello, you are now chatting to Khanyisile Mbele. Kindly note that some of our bankers may be working under supervision in terms of FAIS. 11:00:42 Hi Johannes 11:01:00 Kindly provide me with some information about the nature of your query, and let me see if I can assist? Secure Chat is a digital channel, where we can assist you via the Banking App. If you would like to speak to a banker telephonically, you can do so directly via the Banking App, by selecting More > Services and Contact Us. 11:01:52 I cannot Verify new devices, the Internet Banking part i broken it only Allow for renaming devices I cannot select one to Delete or Verify 11:04:51 I need to Verify the IPhone device on my profile as my LG phone screen cracked and I cannot therefore authorize with it anymore 11:05:34 The LG phone can be deleted / unverified if you want 11:05:53 You will need to make a payment or R300.01 via the new app to any of your recipients then the device will be verified in 7 days. 11:07:55 So I cannot manually Verify the Phone if I replace it anymore so ALLL MY BANKING in the mean time is HALTED!! Maybe I must just move to Capitec 11:09:02 AM If you cant fix it get someone that can 11:09:28 AM No you cannot manually verify it if you no longer have access to the LG phone. 11:10:23 AM You would be able to verify it on a device that already has a verified app. 11:10:47 AM If I understand correctly If I lose my Phone and replace it I cannot Verify the new phone? 11:11:09 AM OR If my Screen canout touch anymore because it is Broken - I cannot trigger a Verify on another? Even you cant trigger the verify ? 11:12:20 AM You can verify the new phone by making a payment via the new app, the the device will be verified in 7 days. 11:13:28 AM Ok I am going to copy this chat and post it on HELLO PETER and facebook so you can lose MORE customers because of this Stupid descision from the bank. I am sorry you feel that way Johannes. 11:17:48 AM The Reaon is Simple, you put me in a Unsolvable situation as I cannot transact even with EFTs or even buy Cell Data witout Cell Verification whitch is now Switched off, I hope you escalate this issue and phone me once you found an answer ! 11:18:55 AM Because I simply cannot wait 7 days nor can I just pay someone R 300.01 for what? 11:19:46 AM You can do EFT payments on the app that is not yet verified Johannes 11:20:04 AM I dont use the App to eft because the writing is to small I use a Webbrowser on my PC 11:21:33
112 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)