AW
Alfie W
Active since Mar 2009
4
Reviews
0
Industries
Reviews
4 reviews34 months ago
The products are gre...
The products are great, and the prices are excellent but the time it takes to receive the items is ridiculous
53 replies
41 months ago
Excellent service
I put in a claim via app, the advisor assigned to my claim Makhukho guided me throughout and communicated every step until the end. Excellent work
132 replies
88 months ago
Bad Service, Phantom agents and bad treatment plans
In November of 2018 running out of medication i needed to see the neurologist, as he is busy changing my medication, when i was told by Bonitas that i have no funds. I inquired whether i shouldn't get 2 visits a year to the neurologist for my epilepsy since it should be part off my treatment plan and i was told that the request for those visits should be done by my neurologist to Bonitas PMB. Granted: My neurologist sent through a motivation on the 24th of November 2018, when i inquired on the 26 of November whether i can see the neurologist on the 29th i was told that PMB takes 15 working days. Following up now in January expecting every thing to have been done i was told that they don't have the call i am referring to and the agent (Constance) that handled call reference 281118Q49VSV , saying to me that your letter is being received, doesn't exist. While getting agitated an agent who gave me her the name as Thuli (10/01/2019) just put me on mute until i gave up waiting and hung up. Every time i called the new agent on the phone has no idea who is this agent i spoke to because they don't exists, Bonitas seems to have more phantom employees than the government. Today after 2 emails i sent and a dozen phone calls i get an email that PMB will get back to me in 15 working days then i wont even have a single tablet
105 replies
135 months ago
Negligence that could have killed me
I bought a groupon and booked my car for a service. Wednesday the 4th of March i took in my car in the morning and i wrote on the one pager that was given to me to sign that no additional work must be done without consent. During the day i received a phone call detailing some faults and some bargaining ensued but i said no. <br> <br> I collected my car just after 4pm and my car's battery was dead for some odd reason. After they charged it, i started driving home. The car began making a lot of noise so i decided to turn around and go back to the workshop.<br> <br> I inquired about noise and the manager dismissed me telling me all they did was a service. I refused to leave and they ask a guy to check my car. He looked at the car and suddenly walked to the wheels and started tightening the wheels
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
1 (25%)
2 Star
1 (25%)
1 Star
1 (25%)