RM
Ralph M
Active since May 2019
2
Reviews
0
Industries
Reviews
2 reviews60 months ago
Bike tyre warehouse service excellence
I Purchased a set of Dunlop Trailmax missions in December 2020. I noticed that one of the treads was starting to tear away at the base. I took it back to Bike Tyre Warehouse and Bruce checked the tyre and then contacted Dunlop on my behalf to arrange a replacement. I want to thank Bruce and his team for their incredible service. Their service excellence is unparalleled. And if you have any questions regarding motorcycle tyres, Bruce has to be one of the most knowledgeable people I have met to date. I also want to thank Dunlop for replacing the tyre. I appreciate their willingness to put safety first. Regards RALPH
0 replies
84 months ago
Vodacom's rubbish service
Our MD passed away in January 2019. In April his wife asked to cancel his number. Vodacom suspended the account which had two other numbers on, which were suspended. After emails and hours on the phone over the next 3 weeks requesting that the other numbers be changed to prepaid, Vodacom just deleted the number off the system. When we asked why, they said that we had a window after final payment to transfer the account or request change to prepaid. We paid at the shop and phoned the call centre who said they could not change it to prepaid as the number was not in our name, notwithstanding an email offering the change to prepaid as an option. When we call the call centre says go to the shop. When we go to the Vodacom shop they say we must call the call centre. Vodacom is arguably the worst company I have ever had the misfortune of dealing with.
168 replies
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