TC
Tracy S
Active since May 2019
3
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0
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Reviews
3 reviews71 months ago
Irresponsible behaviour for an body meant to protect mobile users
WASPA having allowed a content provider to steal airtime from my mobile for two months, hands me over to the fraudulent company JOKER MOBILE, in Argentina, who email me to ask for my personal banking details to give me a refund. This is doubly irresponsible. I would NEVER give my personal banking details to a company in a foreign country, but especially not one who has already fraudulently robbed me.
0 replies
71 months ago
WASPA and MTN allowing content provider theft and ignoring responsibility
I have just discovered that a content provider named 'inconcert' has been deleting R3.00 from my airtime per day since the 16th May. I never gave them permission to do this. I would like to see proof of their messaging to me on my phone, otherwise this is a fraudulent scheme that WASPA and MTN has permitted to take place on several other peoples phones at a time when we are all stressed and distracted by the lockdown and Covid. MTN referred me to WASPA and they haven't bothered to reply to my email.
0 replies
71 months ago
MTN WASPA allowing fraudulent content charges to be stolen
I have just discovered that a content provider names 'inconcert' has been deleting R3.00 from my airtime per day since the 16th May. I never gave them permission to do this. I would like to see proof of their messaging to me on my phone, otherwise this is a fraudulent scheme that MTN has permitted to take place on several other peoples phones at a time when we are all stressed and distracted by the lockdown and Covid. I am not the only one. Since posting this on Facebook, several of my friends have checked their phones and discovered that they have also been robbed. When approaching MTN, they simply fobbed me off onto WASPA, who have only responded with an automated reply. No one seems prepared to intercept these fraudsters on their customers behalf.
0 replies
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