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WASPA
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePP
Pedro P
1 reviews | Active since Jan 2020
18 Feb 2025, 09:02
WASPA *****ULENT DEDUCTIONS
Be careful everyone, i had R157 deducted from my MTN bill without my authorisation by a third party company called WASPA. They send out SMS to your phone and simultaneously deduct moneys from your cell phone account without you even replying to their SMS. MTN are in cahoots with this third party company to de***** MTN users.
Helpful (0)
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Pedro P
1 reviews | Active since Jan 2020
18 Feb 2025, 09:02
WASPA *****ULENT DEDUCTIONS
Be careful everyone, i had R157 deducted from my MTN bill without my authorisation by a third party company called WASPA. They send out SMS to your phone and simultaneously deduct moneys from your cell phone account without you even replying to their SMS. MTN are in cahoots with this third party company to de***** MTN users.
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Tracy S
1 reviews | Active since Jan 2020
24 Jun 2020, 12:19
Irresponsible behaviour for an body meant to protect mobile users
WASPA having allowed a content provider to steal airtime from my mobile for two months, hands me over to the fraudulent company JOKER MOBILE, in Argentina, who email me to ask for my personal banking details to give me a refund. This is doubly irresponsible. I would NEVER give my personal banking details to a company in a foreign country, but especially not one who has already fraudulently robbed me.
Helpful (0)
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Tracy S
1 reviews | Active since Jan 2020
24 Jun 2020, 12:19
Irresponsible behaviour for an body meant to protect mobile users
WASPA having allowed a content provider to steal airtime from my mobile for two months, hands me over to the fraudulent company JOKER MOBILE, in Argentina, who email me to ask for my personal banking details to give me a refund. This is doubly irresponsible. I would NEVER give my personal banking details to a company in a foreign country, but especially not one who has already fraudulently robbed me.
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Replies (0)TS
Tracy S
1 reviews | Active since Jan 2020
18 Jun 2020, 17:58
WASPA and MTN allowing content provider theft and ignoring responsibility
I have just discovered that a content provider named 'inconcert' has been deleting R3.00 from my airtime per day since the 16th May. I never gave them permission to do this. I would like to see proof of their messaging to me on my phone, otherwise this is a fraudulent scheme that WASPA and MTN has permitted to take place on several other peoples phones at a time when we are all stressed and distracted by the lockdown and Covid. MTN referred me to WASPA and they haven't bothered to reply to my email.
Helpful (0)
|Replies (0)TS
Tracy S
1 reviews | Active since Jan 2020
18 Jun 2020, 17:58
WASPA and MTN allowing content provider theft and ignoring responsibility
I have just discovered that a content provider named 'inconcert' has been deleting R3.00 from my airtime per day since the 16th May. I never gave them permission to do this. I would like to see proof of their messaging to me on my phone, otherwise this is a fraudulent scheme that WASPA and MTN has permitted to take place on several other peoples phones at a time when we are all stressed and distracted by the lockdown and Covid. MTN referred me to WASPA and they haven't bothered to reply to my email.
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Replies (0)NQ
Nizar Q
1 reviews | Active since Jan 2020
29 Mar 2020, 10:22
WASPA member
I don't know who Wing Wing Service are but they keep adding me to their subscription service. I've reported them to WASPA. Now they're doing it again. My airtime keeps disappearing and I've never signed up for their service. I don't even know where they got my number. Free Reminder: wingwing service, Cost R7/day. For help call 011 218 5600. To unsub, sms STOP to 43658
Helpful (0)
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Nizar Q
1 reviews | Active since Jan 2020
29 Mar 2020, 10:22
WASPA member
I don't know who Wing Wing Service are but they keep adding me to their subscription service. I've reported them to WASPA. Now they're doing it again. My airtime keeps disappearing and I've never signed up for their service. I don't even know where they got my number. Free Reminder: wingwing service, Cost R7/day. For help call 011 218 5600. To unsub, sms STOP to 43658
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Replies (0)MY
Maya Y
1 reviews | Active since Jan 2020
23 Mar 2019, 14:50
Can I do 0 stars?
So I was only recently able to view my Cell C invoices. My bill has been spiking after my upgrade in Nov and I didn’t understand why since I am not using this sim at all. (I’m traveling) I then strated researching what is up with the extra R170 “content services” charge on my bill. I read about WASPA and was utterly shocked to find that even if you decline or exit adds you can be subscribed to this unwanted content. Which I have never benefit from or know about. Then i read the double opt-in rule and that some of these content providers still bypass it. So there is no way to protect yourself from these unwanted charges. I’m extremely unhappy and want to open a case with WASPA to get my money back. How can you charge a consumer without their concent or a direct invoice of payment or some proof of this content services. I feel this should be highly illegal and the network providers should protect their customers from this scam!
Helpful (0)
|Replies (0)MY
Maya Y
1 reviews | Active since Jan 2020
23 Mar 2019, 14:50
Can I do 0 stars?
So I was only recently able to view my Cell C invoices. My bill has been spiking after my upgrade in Nov and I didn’t understand why since I am not using this sim at all. (I’m traveling) I then strated researching what is up with the extra R170 “content services” charge on my bill. I read about WASPA and was utterly shocked to find that even if you decline or exit adds you can be subscribed to this unwanted content. Which I have never benefit from or know about. Then i read the double opt-in rule and that some of these content providers still bypass it. So there is no way to protect yourself from these unwanted charges. I’m extremely unhappy and want to open a case with WASPA to get my money back. How can you charge a consumer without their concent or a direct invoice of payment or some proof of this content services. I feel this should be highly illegal and the network providers should protect their customers from this scam!
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Replies (0)MB
Miyelani B
1 reviews | Active since Jan 2020
4 Jun 2018, 18:54
Scam
Stealing my airtime everyday it's unacceptable at all ,I didn't sign any nonsense with you thugs please refund ma airtime before I open a case against you
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Miyelani B
1 reviews | Active since Jan 2020
4 Jun 2018, 18:54
Scam
Stealing my airtime everyday it's unacceptable at all ,I didn't sign any nonsense with you thugs please refund ma airtime before I open a case against you
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