MB
Miyelani B
Active since Jun 2017
18
Reviews
0
Industries
Reviews
18 reviews26 months ago
Bad service, you dont care about clients
Yesterday I spoke to Mashoto, iI asked her/him to upgrade my Dstv to second package and he said i will R129. I didnt send a link to pay. Today was chatting to AZ Mbhalehle she useless like Mashoto. Theg both doesnt listen. I dont know how you hired them. It take two day to reconnect Dstv. AzZ failed to send me a lond to pay the correct amount, your service is pathetic
56 replies
28 months ago
Pathetic service 😞😞
On the 20th of Dec, we were craving for Nados and we decided to go to Mall of Africa to buy full chicken (take away) the chicken was burned, we couldn't it, so disappointed, This cumbersome. My R300 went to drain just like that😞😞
0 replies
35 months ago
Pathetic service ever
You service is very bad, i have withdrawn money through ewallet and some reason on my i couldn't create the password then i requested that you must reverse it to hollywoodbets account or my bank account and you promise that it will take 5 days now its more than two weeks. Last sunday i spoke to Sihle she said i will receive money on Monday today its wensday. Today I spoke to sbongiseni Njhapha he doesnt know when will i receive my money, he said i cant speak to supervisor as well what kind of service is this? I need to fight for my money come on guys I need my money today. Its very difficult to get hold of you guyd this chat method is not connect us to agent it takes time to speak to some a
0 replies
47 months ago
Poor service 🙄🙄
On Saturday the 28 of may I went to omf old mutual (katlehong) when I entered the brunch only to find out that they need an ID card and I forget it in car I told the lady that I'm going to fetch it my car and when I came back I waited for the lady to call me she didnt call me and I asked her why she is not calling me , she was very rude , her customer service is very pathetic and they said she did a manager I'm surprised why do hire people like her ,she doesn't listen and she doesn't care about clients.she doesn't qualify to be a manager ,her leadership skills are very poor.i am not happy at all her name is Nobuhle. You need to take her to study how to deal with clients and to be patient. I don't think she even have qualifications the was she behave . I am still waiting for the feedback regarding my request
476 replies
56 months ago
Pathetic service
I don't understand why is your service so pathetic, you don't keep your promise I spoke to several people they said they will give me feedback no one is giving me feedback.the lady by the name of Sonia she promise to get back to me dololo. Last my account it was in arrears and I made arrangements with Tshepo and arrangement was that I will pay R300 something including my monthly premium untill I finish the arrears I paid the amount for few month than you start debiting my acc twice in a month , you just do as u want in my account.now u saying I'm owing you R3000 how dare you are guys stop playing with me I will talke this to my lawyers as you not coming back to me. You service is very poor or I must call you CEO maybe I will get this resolved You don't care abwt your client , I won't even recommend anyone to you guys
53 replies
57 months ago
pathetic service
I just received an SMS stating that blacklisted me, your service is pathetic since you said you will investigate on what was the arrangement I made with Tshepo you did give me feedback
106 replies
63 months ago
Poor service from old mutual and refiloe
I have with you for more than two years now but because of missing one premium in October you decided to can my policy . How can you can the policy because of missing one month premium ? So why you debited my account in November? In January I will to you branch at tembisa bircher across mall and spoke to one of you agent by the name of Refiloe she said she will reinstate the policy and will go through on 27th of Jan that doesn't happen she failed to give me feedback until I called today during my lunch. She doesn't listen and she doesn't fulfill her promises , she said she will call me at 17h00 she didn't bother her self to call me. I don't know she was employed there because she doesn't respect clients her service is pathetic. I'm going to escalate this to my attorney
56 replies
66 months ago
Pathetic service
Initialy i made arrangement with Tshepo about the payment Tshepo which you were debiting the amount we agreed on and he said the last payment of the arrangement it is October or November all of sudden you started debiting my account twice.i spoke to several agents and I requesed the recording and feedback no one is giving me feedback.last weekend I called you and I spoke to this other lady she said I must discount she will call me but she never called. You service is very poor and I will escalate this to your CEO.i don't want to speak to speak to any agent now I need a manger to call me to resolve this.
56 replies
66 months ago
Pathetic service
I went game at mall of Africa today to buy airtime for R150 and I only had cash which it was two R50 and three R20, one of the R20 had inke on the corner which I have withdrawn in the morning.i was assisted by the laid her name is sheila she was very rude and her service is very pathetic she dont serve to work with customers at all. I wonder how treat other customers.if she dont change her attitude she wont survive in dealing with client.i think she doesn't know that no customer no salary. She suppose to appreciate her and humble her self.some of people they are in need of job more special now in this pandemic.she must learn how to speak to people I'm not a kid
56 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
17 (94.44444444444444%)