1 reviews | Active since Member
So I was only recently able to view my Cell C invoices. My bill has been spiking after my upgrade in Nov and I didn’t understand why since I am not using this sim at all. (I’m traveling) I then strated researching what is up with the extra R170 “content services” charge on my bill. I read about WASPA and was utterly shocked to find that even if you decline or exit adds you can be subscribed to this unwanted content. Which I have never benefit from or know about. Then i read the double opt-in rule and that some of these content providers still bypass it. So there is no way to protect yourself from these unwanted charges. I’m extremely unhappy and want to open a case with WASPA to get my money back. How can you charge a consumer without their concent or a direct invoice of payment or some proof of this content services. I feel this should be highly illegal and the network providers should protect their customers from this scam!