NM
Ndipiwe M
Active since May 2019
7
Reviews
0
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Reviews
7 reviews32 months ago
Pyramid Scheme? Who holds these guys to account?
I have had the unfortunate experience of being a vumatel customer for over a decade. What a consistently terrible experience, I am sad to report: Not only have I NEVER EVER reached the speeds I pay for, but the internet literally just drops ALL THE TIME. Unfortunately, there is no choice in my area, considering my entire family has MWEB email addresses we are not willing to kiss goodbye. I feel trapped by Vumatel and it is not a honey trap. It's anticompetitive and expensive.
130 replies
47 months ago
Traumatic, unforgiveable service
I left the Sea Point store wondering what I did wrong. I will not be returning. 1.) I was made to stand around and wait for a supervisor (who was on the phone) to take my order for a length of chain 2.) The cashier snatched my card and the card machine out of my hands as I was struggling with a malfunctioning chip 3.)The cashier tossed the stapled receipt on the counter after the conclusion of the transaction and waved the next customer on, with no eye contact or greeting in my direction 4.) I was again made to stand around and wait 8 minutes for a supervisor to cut my length of chain, after presenting my receipt at the dispatch area. Many staff members got involved in the cutting of the chain - it was honestly a bit of a circus. No offense to circuses 5.) Prices at this store are significantly higher than competitors offering the same or similar products in the Cape Town area
0 replies
52 months ago
Signal not good. Ever. Annoying AF
Wow....what an experience, trying to use cell c. What an adventure! Sometimes I have to stand outside, facing east, not too close to a wall. Other times, I just need to do a 180 and face the other way. Just to be able to use the internet. I am simply mortified by the weak signal strength and average signal quality. I feel throttled, restricted, unable to play PUBG Mobile in peace(a stable 3G connection is adequate for this game). I can only recommend this network to people who are satisfied with mediocrity in the search for cheaper pricing.
212 replies
57 months ago
Dangerous. Do not trust
Kenny's gates - my parents called this company to quote for an intercom repair. The very same night, the gate motor was stolen - no sign of forced entry. Let these people onto your property at your peril
0 replies
57 months ago
Let them into your home, at your peril
Kenny's gates - my parents called them to quote on an intercom repair and the very same night, the gate motor was stolen. No sign of any forced entry....we can all do the math.
0 replies
58 months ago
Begging for service. Through the nose
Having MWEB as my ISP is EXPENSIVE. To log a fault, I held for 20 minutes and gave up. If I took 20 minutes to tend to my clients, my business model would collapse and my income would disappear. HOW DO YOU CALL THAT SERVICE? 20 minutes on the phone........you are actually having a laugh, at my expense. Call my father, get his router working. Just do your job, I beg you.
0 replies
61 months ago
Fraudulent subscriptions: Cell C doesn't care
Signal: average Prices: good Subscription fraud: RIFE Ever wondered how your airtime is "disappearing"? It's not, it's being stolen, and the criminals are using Cell C to pull it off. When you phone customer care, asking why your airtime is evaporating, you're likely to get one of two answers: out of bundle data usage, or subscription services siphoning your airtime on a regular basis. It funny how a "huge" company can immediately tell you "whom" your money is going to, how much you are paying for these subscriptions and how you can unsubscribe, whilst being unable to tell you when these subscriptions started or by what means authorisation was gained to start using my airtime account to siphon cash from my recharge in a bank fraud debit orderesque fashion. It was nice of the agent to help me cancel the subscriptions, now I'd like the perpetrator to be identified. I understand that Cell C also benefits from this fraudulent activity, but that should not matter. Thanks in advance for doing your job. Good day
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)