KA
Koogan A
Active since Jun 2019
4
Reviews
0
Industries
Reviews
4 reviews72 months ago
Oddishop.com SCAM
Absolute BS from oddishop the only time they did actually respond to my comms. Email address doesnt work. No response on whatsapp or telephone. Definitely a scam. See the attachment No photo description available.
0 replies
83 months ago
CELL C: Africa's most pathetic service provider
These guys are full of ****! Over 100 messages on Facebook, over 30 emails and still all they do is give me a 24-48 hour response time when I follow up on existing queries. My initial comms were on 6 Feb and has still not been resolved. My contract ended at end Jan 2019 but I am still being billed to date even after being told by cell c management that I will not be billed and that I will be refunded. Now suddenly everyone has disappeared and no one will respond to me when I ask when I will be refunded. Pathetic business, worse people and useless service
56 replies
84 months ago
MTN ARE LIARS
Let's start at the beginning. When opening my MTN contract in Jan 2019, I had requested that R50pm credit be loaded onto my account (over and above the R900 i was paying) as I needed to have these funds available to purchase bundles should any of mine run out. However, I tried buying a voice bundle on 17 April but was given a response that i had insufficient funds available, even though i had not used any of my R50 additional credit. Therefore, I called the call centre to find out why this was happening, where i was advised that this was never initiated when i took my contract and that there was nothing that could be done to help me, as my account was still in it's Nursery phase ****erally 1 day before this phase could end) and that i would have to just make do without connectivity but advised that they did submit the credit increase request to the credit dept. On 6 May 2019, i called in again and requested that my R50 be made available for me to use. I was then told that it would take 24-48hrs before the credit dept will send me an sms on whether it was approved or not. I explained that i had done this last month but once again i was told that no one could assist and that the only solution they could provide was to load minutes onto my account as a once off purchase, whilst my request for additional funds was being reviewed. Today, 2 months after my initial request, i tried to purchase a bundle but received the same god damned error message that i do not have sufficient available funds. I then called the call centre to try and understand how where Vanessa Mduli, advised that the credit has been approved but there was no increase on my account limit. I then explained that i had requested this months ago and that her response that i need to wait 2 - 48 hours for a response was not acceptable and that i need to speak to a supervisor. She then put me on hold for a few minutes only to tell me that the Supevisor, Sam Ndunge, is on another call and will call me back at 1pm. However, i have not received a call back. Instead, i received a sms (ref 1- ********** 5964) stating that my query has been resolved. based on this sms, i tried to purchase the bundle again and was yet again given the error message that i have insufficient funds. Completely done with this back and forth! You guys claim that you are the best network in the country so please back it up with action
56 replies
84 months ago
THIEVERY BY CELL C
Cell C have been billing me monthly for a contract that ended in Jan 2019. Furthermore, 2 management representatives informed me that I will no longer be billed and that I would be refunded. However, I have not been refunded and am still being billed. I have emailed them multiple times, with very few responses, if any. I have contacted them via social media and received only generic responses. I have shared my experience on social media but have still not received a response from them. This is thievery and should not be allowed.
56 replies
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4 (100%)