NM
Nomathamsanqa M
Active since Jun 2019
29
Reviews
0
Industries
Reviews
29 reviews3 months ago
****mers: Delay to cancel membership and now we have to pay for your employees inefficiencies
A membership was cancelled in November 2025, and a follow-up of the cancellation was made in December. The consultant confirmed that the cancellation is granted and will end 31/011/2025. The income verification was not submitted, as there was no need, as the 2026 membership would have been inactive. Numerous emails were shared, and I was sent a cancellation form only in January 2026, which was never mentioned during the November and December calls. Now a pensioner who earns only governmet grant is expected to stress about payment of contributions: Late joiner penalty: Total contributions R 6265.50 because of inefficiencies of Boncap Why should we tolerate incompetence? I asked for the calls to be retrieved, but nothing is coming through. I do not owe you Bonitas Boncap
56 replies
3 months ago
MoneyMarket Refuse to payout
Money Market refuses to pay money despite numerous proof of deposit provided. I lost the M-number after it was shared with me by the sender. The sender claimed to have discarded the simcard that the money was used. I came with the sender in Checkers Lifestyle in numerous occasions providing all required information with the sender who does not reside in the other province. I attempted to follow the procedure and I am informed am failed and the money is confirmed to be on the system. 2 hours have been spent in store, fails commitment to provide updates have been done. I am extremely disappointed with the service provided. This is a pathetic service received.
0 replies
6 months ago
Absa Neglects ***** cases
Absa neglects ***** cases reported after my bank took over the case. I reported the case in Julu and Absa was responsive and I was offered a case number. The case involved multiple banks and absa was the first to respond and gave case number. I then informed my bank as well FNB. FNB highlighted to me that they will handle the case direct with Absa. Absa has been non responsive to FNB despite the speedily responsive they gave me. The other bank has managed to recover the ****** funds and Absa is still mute on FNB correspondences. What is happening at Absa
212 replies
7 months ago
Carelessness impacts on my Tax SARS Returns - Duplicate submission
Inefficiency of Duplicate Tax Directive Impacts on SARS Returns - One Directive to be deleted and resubmission to SARS is requires. I require speedily speedily response on this it is causing double tax penalty.
53 replies
10 months ago
Discovery platform weak and enables ****mers
Your systems are weak. They are enabling ****mers. Please investigate deposits made by Momentum beneficiary. Money's are deposited with immediate clearance. *Wistle Blower*. ****med
265 replies
10 months ago
****mers using Absa to ***** us
Your systems are weak. They are enabling ****mers. Please investigate deposits made by Momentum beneficiary. Money's are deposited with immediate clearance. *Wistle Blower*. ****med
477 replies
11 months ago
Pathetic Service and minimized payment not as per schedule
I started being with innovation in 2020 and in my contract ended with no incidents. I renewed my contract in 2023. Little did I know that I was migrated to another subsidiary of Innovation Group contrary to what I initially agreed on. I had a first claim that was not fully catered and I had to pay more than R14 000. My vehicle did not take long and I encountered challenges shortly after service. I went took my vehicle again for repairs and Innovation continues to approve claims on biasness not as per the policy schedule. I called on the 20th May indicating my frustration also asking if they are profiling better clients to be covered as my dealer informed me that it's a first time they were encountering challenges with Innovation Group. What was also shared with me by the dealership is that the initial policy I was with was the excellent option. I did not even know that I was moved to a subsidiary when I renewed my contract. I called and submitted a complaint on 20th todate no response, co communication what so ever. I took efforts again to contact the company, indicating that I wanted to speak yo the supervisor of complaints department. As usual my airtime got depleted. I asked Neo to transfer me to the manager responsible. I was evently cutoff and Phago is another consultant that I had requested that he returned my call. Nothing has happened. I need my issue resolved. I took the warranty to free myself in time of mechanical faults. Innovation is just does not care about customers.
58 replies
11 months ago
Codacom" ****ming Customer
I logged a complaint on fibre todate no down time has been credited. On Sunday I bought 60 minutes VC and it was depleted with a call that did not last 5 minutes Todat approximately 13:30 I bought again R29 VC for 7 days. I was cut within 3 minutes of a call. This is uncall for. I called against as usual customer centre and I am informed that VC are taken by out of bundles. I am on a Vodacom fibre that is unstable and I am told the VC is taken buy out of bundles. This is *******, I need my money credited. It hard time I take all this ********* practice to ICASA. Vodacom stop your ****. I need my cdrwdir and down time whatever your technical lingo is. I need my money or credit. This is a ****
58 replies
11 months ago
Vidacom Fibre Nonfunction/ripe-off
I have been with vodacom fiber division for more than 30 minutes. I indicated that I have connectivity issues for more that 1:20 minutes. I was assisted by Akhona, whom, I requwated that he runs a parallel process as he was indicating that the problem required technical team (ticket). I requested that he facilitate the process of data credit to enable internet connection as I was not willing to buy data. Whilst the fiber was down, my children had to connect on data to access school work. This request happened when I was on the call for 19:25. He seems irritated by my request and he put me on hold with no communication I kept on being on hold and it was already about 27:13 being in a call. He then requested that I provide the lights reflecting in the router and all lights were green and I communicated that. Within a minute, with no communication, I was disconnected from the call. Surely this is unacceptable and I can be paying a service that I am not receiving. The lack of empathy and understanding, when I emphasized that my children are loosing study time, seemed to be annoyance. The is just no reason for me to beg for a service that I subscribed for and paying for and one is treated with the attitude I encountered. Akhona has not returned my call and I am writing this for vodacom to take responsibility for money that i am paying. The data that I request is not a free-bee and I will not beg for it. It can therefore, not be correct that I keep on buying data due to none performance of the service I get billed for.
116 replies
14 months ago
Suspicious Behavior: OM failing to provide proof of payment more than a month
An instruction to transfer funds yo OldMutualSA Superfund has been a struggle. The OldMutualSA issues was looks like proof of payment to other financial institutions on 11 February 2025. These funds are still not reflecting yo transferred financial institution. Endless emails and correspondence have been shared with Harriet Swartz and Aneeqah Khan. Both are unable to provide proof of payment. I am not left with no option than even suspecting if funds where ever transfered. Oldmutual SA help
268 replies
Review Distribution
5 Star
2 (6.896551724137931%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
27 (93.10344827586206%)