AM
Ahmed Ashraf Mohamed Minty
Active since Jun 2019
2
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2 reviews9 months ago
Been charged for water when I'm using a borehole.
I am writing to bring to your attention an ongoing issue regarding my municipal account. Since January 2023, I have been exclusively using borehole water. However, I have continued to be charged R1,263.10 every month for water services that I am not utilizing. Despite my efforts to resolve this matter, I have not received any assistance, and I understand that the Mayor's office is currently closed. I kindly request that you investigate this matter and arrange for a credit adjustment for the past 31 months, amounting to R1,263.10 per month, on my account number 68002350011.
0 replies
9 months ago
standard bank loan. bad service. paid the full loan amount but they say i still havent paid in full
I took out a revolving loan in 2013 for R25 900 repayable in 48 months at R859.02 a month. I have approached them from time to time after 48 months. I was informed that after +- 20 months R3800 would become available for me to use. what the bank never discussed with me was that if i transfer that amount to my cheque account whatever money i have paid comes to nil. I now had to start from afresh. After 144 months paying the bank R859.00 I still owe the bank R21 832. I'm confused and cant understand why the bank is still debiting my account up to today which is gone 12 years now. When i approach the bank I receive no feedback from them. I feel cheated and my whole life have banked with STANDARD BANK but now I have lost faith in your company. I hope to receive some feedback and my loan closed.
53 replies
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