CO
City Of Matlosana Municipality
Unclaimed Business
CO
City Of Matlosana Municipality
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About City Of Matlosana Municipality
City Of Matlosana Municipality has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked City Of Matlosana Municipality across 19 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRT
Rinfred T
1 reviews | Active since Jan 2020
18 Feb 2026, 09:57
Matlosana Municipality: The worst municipality south of the Sahara
We have been struggling for months to get our refund on our account from Matlosana Municipality. Emails to them bounce back as inbox full. Trying to phone them is a futile exercise too. They just don't answer their phones, or the person in charge is not picking the call. The Municipality has been clinging on to our money for more than six months now. They have no intention of paying the Trust out or to refund us. It's hard to find words to describe their abhorrent behaviour. We are disgusted beyond word with Matlosana.
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Rinfred T
1 reviews | Active since Jan 2020
18 Feb 2026, 09:57
Matlosana Municipality: The worst municipality south of the Sahara
We have been struggling for months to get our refund on our account from Matlosana Municipality. Emails to them bounce back as inbox full. Trying to phone them is a futile exercise too. They just don't answer their phones, or the person in charge is not picking the call. The Municipality has been clinging on to our money for more than six months now. They have no intention of paying the Trust out or to refund us. It's hard to find words to describe their abhorrent behaviour. We are disgusted beyond word with Matlosana.
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Replies (0)M
Mahlatse
1 reviews | Active since Jan 2020
15 Dec 2025, 09:46
wrong speeding fines, wrong vehicles
they allocated speeding traffic fines for me for cars that i do not own, do not know and have never driven or been a passenger of at places i have never been, how??? When asked to fix it they're sending me from pillar to post, for a them problem that they should be able to fix on their own.
Helpful (0)
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Mahlatse
1 reviews | Active since Jan 2020
15 Dec 2025, 09:46
wrong speeding fines, wrong vehicles
they allocated speeding traffic fines for me for cars that i do not own, do not know and have never driven or been a passenger of at places i have never been, how??? When asked to fix it they're sending me from pillar to post, for a them problem that they should be able to fix on their own.
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Replies (0)FR
Frans R
1 reviews | Active since Jan 2020
3 Dec 2025, 05:55
Poor performance by City of Matlosana
My client sold her property in Klerksdorp and it was duly transferred on 24/01/2023 - that is more than TWO YEARS AGO! Since then, she has been trying to obtain the credit due to her, with no success, despite submitting proof of transfer. Out of pure frustration, she asked me to help. I requested the refund on 02/10/2025 and reminded the City of Matlosana on a number of occasions. Despite every time receiving confirmation of receipt and an undertaking that my request will be dealt with by City, nothing has been done to date - not even an e-mail disclosing that the refund will be done. The relevant account is 80036551024. According to my client, the City keep on debiting this account with charges, despite the property having been transferred on 24/01/2023. In my humbly view, the City of Matlosana's BTO should thus not be even awarded one star!
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Frans R
1 reviews | Active since Jan 2020
3 Dec 2025, 05:55
Poor performance by City of Matlosana
My client sold her property in Klerksdorp and it was duly transferred on 24/01/2023 - that is more than TWO YEARS AGO! Since then, she has been trying to obtain the credit due to her, with no success, despite submitting proof of transfer. Out of pure frustration, she asked me to help. I requested the refund on 02/10/2025 and reminded the City of Matlosana on a number of occasions. Despite every time receiving confirmation of receipt and an undertaking that my request will be dealt with by City, nothing has been done to date - not even an e-mail disclosing that the refund will be done. The relevant account is 80036551024. According to my client, the City keep on debiting this account with charges, despite the property having been transferred on 24/01/2023. In my humbly view, the City of Matlosana's BTO should thus not be even awarded one star!
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Replies (0)AAMM
Ahmed Ashraf Mohamed Minty
1 reviews | Active since Jan 2020
17 Jul 2025, 12:02
Been charged for water when I'm using a borehole.
I am writing to bring to your attention an ongoing issue regarding my municipal account. Since January 2023, I have been exclusively using borehole water. However, I have continued to be charged R1,263.10 every month for water services that I am not utilizing. Despite my efforts to resolve this matter, I have not received any assistance, and I understand that the Mayor's office is currently closed. I kindly request that you investigate this matter and arrange for a credit adjustment for the past 31 months, amounting to R1,263.10 per month, on my account number 68002350011.
Helpful (0)
|Replies (0)AAMM
Ahmed Ashraf Mohamed Minty
1 reviews | Active since Jan 2020
17 Jul 2025, 12:02
Been charged for water when I'm using a borehole.
I am writing to bring to your attention an ongoing issue regarding my municipal account. Since January 2023, I have been exclusively using borehole water. However, I have continued to be charged R1,263.10 every month for water services that I am not utilizing. Despite my efforts to resolve this matter, I have not received any assistance, and I understand that the Mayor's office is currently closed. I kindly request that you investigate this matter and arrange for a credit adjustment for the past 31 months, amounting to R1,263.10 per month, on my account number 68002350011.
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Replies (0)SD
Siphamandla D
1 reviews | Active since Jan 2020
5 Sept 2023, 13:58
Electricity power supply
I work for a company called TopT Tiles which is based in Klerksdorp Central so we haven't had electricity since last week Thursday,apparently because of cable theft I went to the municipality today and apparently a technician visited the site last week but was denied access, my question was how do we deny someone whose going to help us access(just doesn't make sense to me), anyway we've been waiting for the technician since 10a.m till now..... Oh and guess what their land line isn't going through just ringing with no answer, no response to emails.
Helpful (0)
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Siphamandla D
1 reviews | Active since Jan 2020
5 Sept 2023, 13:58
Electricity power supply
I work for a company called TopT Tiles which is based in Klerksdorp Central so we haven't had electricity since last week Thursday,apparently because of cable theft I went to the municipality today and apparently a technician visited the site last week but was denied access, my question was how do we deny someone whose going to help us access(just doesn't make sense to me), anyway we've been waiting for the technician since 10a.m till now..... Oh and guess what their land line isn't going through just ringing with no answer, no response to emails.
0
Replies (0)BT
Bonolo T
1 reviews | Active since Jan 2020
11 Apr 2023, 10:38
High billings
City of Matlosana municipality is ripping us off. I have been struggling for a few months now with my account. The billing is totally unreasonably high. I have visited the office to seek clarity and I'm always told that it's a system error, and should resolve in no time, however, nothing seem to change. What pains me the most is that whenever i buy electricity the funds are allocated to my account, i am not disputing the fact that I'm behind with payments, but i become demotivated everytime because nothing is changing. This is really frustrating. Metre readings are not done and now we have to suffer. I am currently without any electricity as i cannot afford to pay such high amounts that the system is generating. Please assist
Helpful (0)
|Replies (0)BT
Bonolo T
1 reviews | Active since Jan 2020
11 Apr 2023, 10:38
High billings
City of Matlosana municipality is ripping us off. I have been struggling for a few months now with my account. The billing is totally unreasonably high. I have visited the office to seek clarity and I'm always told that it's a system error, and should resolve in no time, however, nothing seem to change. What pains me the most is that whenever i buy electricity the funds are allocated to my account, i am not disputing the fact that I'm behind with payments, but i become demotivated everytime because nothing is changing. This is really frustrating. Metre readings are not done and now we have to suffer. I am currently without any electricity as i cannot afford to pay such high amounts that the system is generating. Please assist
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Replies (0)JP
Johan P
1 reviews | Active since Jan 2020
8 Oct 2022, 11:07
Poor client service
My account number 05438471003 at Matlosana at Matlosana Munisipality is in credit of amount of R15000 . On 9 April 2022 i send email to Mr Wise Selebano about my credit and documents.He said that he will look and that the credit of 15000 will be paid into my bank account.we sold our property at bosveld park in April 2022. Poor client service till up to 8 Oktober 2022. No money is paid upto to date
Helpful (0)
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Johan P
1 reviews | Active since Jan 2020
8 Oct 2022, 11:07
Poor client service
My account number 05438471003 at Matlosana at Matlosana Munisipality is in credit of amount of R15000 . On 9 April 2022 i send email to Mr Wise Selebano about my credit and documents.He said that he will look and that the credit of 15000 will be paid into my bank account.we sold our property at bosveld park in April 2022. Poor client service till up to 8 Oktober 2022. No money is paid upto to date
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Replies (0)LL
Levy L
1 reviews | Active since Jan 2020
5 Sept 2022, 17:56
Matlosana Municipality is ripping us of
To whom it may concern. I write this message with a heavy heart, matlosana Municipality is ripping us of we can't even buy bread to eat. Our accounts are so sky high we are so demoralised we don't know what to do. The hurting part is even when you go there to complain we are exploited like it or not you will pay that account. Imagine your account moving from R2000 to R13000 in a month if you don't make arrangements they will rather cut your electricity units. Please please please help us Anyone Anybody Please help us My name is Levy Leburu My contacts are 083 985 1955
Helpful (0)
|Replies (0)LL
Levy L
1 reviews | Active since Jan 2020
5 Sept 2022, 17:56
Matlosana Municipality is ripping us of
To whom it may concern. I write this message with a heavy heart, matlosana Municipality is ripping us of we can't even buy bread to eat. Our accounts are so sky high we are so demoralised we don't know what to do. The hurting part is even when you go there to complain we are exploited like it or not you will pay that account. Imagine your account moving from R2000 to R13000 in a month if you don't make arrangements they will rather cut your electricity units. Please please please help us Anyone Anybody Please help us My name is Levy Leburu My contacts are 083 985 1955
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