JB
Janine B
Active since Jul 2019
8
Reviews
0
Industries
Reviews
8 reviews17 months ago
Gauteng License Bookings is a ****!
The phone numbers don't exist, it'd most definitely a *****ulent site set up to ***** your money. The whatsApp doesn't exist either. So do not utilise this site for anything they offer, it's bullsh*t!
0 replies
25 months ago
DANGER AT FERNDALE ON REPUBLIC SHOPPING CENTRE
***WARNING DANGEROUS SECURITY GUARDS AT FERNDALE ON REPUBLIC*** A young man of 22 went to lunch with a friend at Ferndale on Republic, unfortunately on leaving he realized that his vehicle wouldn't start. He was planning on getting an Uber too get parts for it at Goldwagen not far from the centre so he could do a quick repair too get his car home safely. Philane - this is the so called Security Supervisor at the centre at this point decided that due to the fact that this young man was in a very vulnerable and already a little flustered position - NOT to help, but instead after aggressively questioning him at length, threatened him that should he leave his vehicle there he would call the police on this young man. Although the youngsters friend would remain with the vehicle, this was not acceptable too Philane. He continued to aggressively threaten and intimidate the boys for a considerable period of time. When I called the centre on Tuesday too find out who this security 'manager' he called himself was as I didn't have a name, Thabile (the lady who answered the phone) told me I could speak to Philane as he was the security supervisor and he might know about the incident as the CTA Security also report to him. I left a message and he called back. I asked him if he knew about the incident involving 2 boys and a broken down vehicle and he knew exactly what I was referring too as he was the infamous security 'manager' who 'DEALT' with the situation. He became verbally aggressive with me too, wouldn't let me speak and continued too scream like a pathetic 3 year old having a tantrum - could not hold up a civilized ADULT conversation and **** that he didn't threaten, intimidate or treat the boys aggressively. Then like any respectful adult, after his screaming fit threw the phone down in my ear. To anyone intending on visiting the centre, don't, you are not only at risk of a ******** there, the security are a bigger threat and one that you shouldn't be fearing but seeking help from in an emergency. The boys were visibly shaken by the threats, ************ and aggressiveness of Philane.
0 replies
38 months ago
Cape Union Mart Cresta refund problem on an electronic product
@CapeUnionMartCresta need training on their company policy as per link below.https://www.capeunionmart.co.za/return****changes.html Having purchased a Garmin Venu2 GPS Smar****ch on Saturday, we returned on Sunday as the product was not working. To be told that WE need to take it to Garmin directly.... Process already flawed and compromising customer service / satisfaction. As per their website it is as simple as a manager assessing the product and refunding / not your money - IN THEIR CASE NOT. See below taken directly form their website: Products may be returned for credit, exchange or refund within 60 days from date of purchase, provided that the merchandise is unused and is returned in its original box/wrapping together with a valid cash sales docket/invoice. Refunds will exclude all delivery fees that are paid as part of the order. Opened electronic items must be returned to a physical store to be assessed by a manager, before any refunds will take place. Products may be returned for credit, exchange or refund within 60 days from date of purchase, provided that the merchandise is unused and is returned in its original box/wrapping together with a valid cash sales docket/invoice. Refunds will exclude all delivery fees that are paid as part of the order. Opened electronic items must be returned to a physical store to be assessed by a manager, before any refunds will take place. Having returned the product the next day and being told to go to Garmin , they have now accepted the product back, refusing to provide a refund until they have sent it to Garmin. It seems that Cape Union Mart Cresta returns policy is in fact non existent and I would strongly advise against purchasing electronic equipment from them as they are not trained or equipped to manage a refund on a return of this nature.
53 replies
43 months ago
Eezi Move
What an effortless move, the team were friendly, helpful and absolutely brilliant, they are SOOOO cost effective and so efficient, I would definitely highly recommend them and most certainly would use them again!!! Thank you Eezi move.
133 replies
64 months ago
Webafrica WORST service provider!!!!!!
There is no possible negative rating that would sufficiently cover the disastrously terrible service they offer. They over bill you - bill for a service they advertise as 'free', there is no phone number to call them to actually physically speak to someone, they send 'dial-a-nerd' 3 weeks late to do the installation and bring the router and then they bill you AGAIN......... When you want to cancel they threaten you with extra billing charges and tell you it's because you are cancelling within less than a year - when you have signed a month to month agreement..... Your real only point of contact is what Webafrica calls 'Willie - the BOT' ON WHATSAPP - who after many many many different menu options tells you he is trying to connect you to what I assume is a real person, this takes hours/ days, when eventually he closes your ticket and still you have spoken to no-one....... Then you start the whole long frustrating tedious process over and over and over...... #Webafricapathetic
0 replies
67 months ago
WEBAFRICA PATHETIC SERVICE
The biggest mistake I have made to date is signing up with Webafrica, I booked the installation for this past Saturday, VUMA Tel arrive, with no router, about 2 hours of phone calls, more than 50 whatsapps with mostly a robot I wanted to cancel, just to be told that it will cost me around R1800........ I must pay that to cancel a month-to-month contract with some or other bull story behind it. Anyway, aside from the fact that its affected 3 days of work and lessons for my 2 children it has tremendously negatively affected my job. Webafrica, worst service provider ever, wish I had done proper research and rather gone with Telkom who are cheaper and could have helped me immediately. PATHETIC SERVICE!
0 replies
83 months ago
BOLD SKY INDUSTRIES MONSTROUS BEHAVIOUR
So this sales lady calls you, meek and mild and rattles off her very quick sales pitch. You think that perhaps it would be a saving of money for your company as I did, so it may be worth a try. But behind the scenes you don't know how they have (Mark is apparently the name of the beast / monster of a human you end up dealing with) treated you receptionist to get hold of you. He is abusive, rude, arrogant, degrading and severely lacks the ability to communicate professionally. Nonetheless, the sales lady comes through starting off with what appears to be a friendly gesture (the worm) of giving you a voucher - pick one - Woolworths, Checkers, Pick 'n Pay...... And she harps on about this voucher as though you should be desperate and grateful and go spoil yourself, even though you decline. Hindsight it seems to be a manipulating / bribing tool they use. She goes on to tell you about how incredible their cartridges are and that I am currently getting around 5000 prints on my current cartridges, with their miracle cartridges I would get 15'000 whilst paying the same for the cartridges. But, i can test it myself and only pay them once I am satisfied with their products.. No problem I think, that seems really good, deliver the product I say and give them our address as requested. As I put my phone down with the sales lady my phone is already ringing, it's her boss Mark, who now insists if I pay the day the product is delivered I get another 20% discount. Fine I say, already smelling something is off at this point too. Strange to also note that I needed to insist that they put my companies VAT number on my invoice.....Mark calls first thing the next day to find out if I received my cartridges, no not yet, he starts sounding irritated - with me? The day after the cartridges arrive with this amazing gift voucher for my company / me of R100. I open the invoice to notice that the quality of printing ink is shocking to say the least - on their own invoices, contact information is skint and a gmail e-mail account, noticing the product is of inferior quality as well as the fact that they don't split the invoice to reflect VAT - as law would require them too, so I call them. But when the receptionist answers the call their is already the tone of irritability and rudeness. So I decide that this is enough and tell her that I would like them to collect their product. On further scrutiny of the invoice I realised that they are charging 3 x what I was paying for my cartridges!!!!!! From R230 to exceeding R888? She says Mark will call me, I advised her again I do not want the product please send your driver to collect it. I sent Mark an e-mail politely professionally advising him that his product is too expensive - not even mentioning the quality and his lack of VAT on his invoice - and he should please collect it. I send the same e-mail the next day. Marks calls my company, swears at my receptionist who puts him through to me without telling me what a monster he was too her. He is ten through to my line where he proceeds to scream at me to tell me how he wont pick up and drop off products as he will go bankrupt, and carries on screaming until I put the phone down in his ear. He clearly just disrespected me thinking he was entitled too. He then calls back, once again swearing at my receptionist because he wants to speak to my CEO now....... I sent him a mail asking him for his physical address so that I can have his cartridges delivered back to him at our cost, advising him that our phone calls are recorded too, so, please do not support this monster, if he treats his clients like rubbish I would HATE to know what his staff go through!! Bold Sky Industries are not a good company to deal with, and I think SARS would also be in for a treat if they knew how this company includes VAT in the cost of their product (on the phone) but don't reflect it on the invoice.....
0 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
6 (75%)