Active since Jul 2019
My experience with 22seven as a platform to consolidate all my transactions on a single platform for budgetting purposes was good until one year back. For the last year the platform has become unstable and they changed their name to Vault22. I have found that my transactions were constantly being duplicated. Also when I reviewed by transactions and converted them to the "seen" status, hours later it will revert to 'Unseen." Certain transactions, I corrected their category allocation, only to find out later that the categories reverted to the old incorrect categories. I have contacted the help desk many times over the last year and more than 4 times the last 3 months with the same issues. I was told during each of my interactions that a fix was sorting out the bugs. Yet the errors still persist.
I have been in the queue now for more than 2 hours to renew my vehicle license at the Umhlanga Licencing office. I have still not entered the building. I have calculated that the licensing office is dealing with 7 people per hour. Divide that by the number of people processing renewals I reckon you each person is processing 2 renewals per hours. This is atrocious service.