JS
Janie S
Active since Jul 2019
2
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2 reviews37 months ago
DO NOT BUY FROM MYRIDE HYUNDAI HERM****
Do not purchase a vehicle from Myride Hyundai Herm****. I was assured that the vehicle I purchased was not in an accident. However, the vehicle was in fact in 2 prior accidents, one being by one of its own drivers prior to me taking delivery. This was conveniently not disclosed to me. This vehicle presented with numerous issues from the first day I took delivery (this is not an exaggeration), the cost of repairs is now sitting at R88k. The Branch has shrugged my complaints and requests to settle this matter aside and has strung me along for 7 months with not attempt at serious resolution. When, as a responsible person and tired of empty promises, I referred the matter to the Ombudsman, the Branch told me that referring a matter to the ombudsman is "not a way for me to get what I want". Apparently wanting a vehicle that is a good working condition and not wanting to pay R88k in repair costs for damages caused by the dealership themselves, is unreasonable of me. Honestly, save yourself a lot of stress and money and avoid this dealership. There are so many other dealerships out there that places integrity, honesty and customer service as their number one priority. Myride Hyundai Herm**** is not one of them.
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