M
MyRide
Unclaimed Business
M
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About MyRide
MyRide has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked MyRide across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaM
BW
G
Gurswin
1 reviews | Active since Jan 2020
20 Aug 2024, 11:44
Shady salesmen
I bought a car from MyRide Paarl. They sold me an accident-damaged car. They refused to take ownership and acknowledged that they misled me into believing the car was accident-free. Needless to say, they are refusing to repair the damages. Please be aware of them. They are just another second-hand car dealership with shady cars and shady salesmen.
Helpful (0)
|Replies (0)G
Gurswin
1 reviews | Active since Jan 2020
20 Aug 2024, 11:44
Shady salesmen
I bought a car from MyRide Paarl. They sold me an accident-damaged car. They refused to take ownership and acknowledged that they misled me into believing the car was accident-free. Needless to say, they are refusing to repair the damages. Please be aware of them. They are just another second-hand car dealership with shady cars and shady salesmen.
0
Replies (0)DR
Deon R
1 reviews | Active since Jan 2020
19 Jan 2024, 16:02
Shame on you Myride Nissan Paarl
Buying a vehicle should be a joyful process. That was not my experience in dealing with Myride Nissan Paarl. The sales manager was not able to give me any trade in value on my vehicle in three days, kept saying his traders have not come to back to him. I asked for a letter of offer to send to my bank with the deposit details, they even managed to get that wrong, it had to be redone. I arranged with the salesman to meet him at 09H00 on the Saturday to view the vehicle. He ensured me that he will have a clean vehicle for me to view. NOT SO, the salesman and a dirty vehicle turned up about an hour late. AT THIS POINT I SHOULD HAVE WALKED AWAY. After driving the vehicle some problems were pointed out and needed to be corrected, service that was due, gearbox, control on steering wheel and a harness at the tail gate. The sales manager and salesman said it would be fixed. I told them as I would need to sell my vehicle privately, we need to ensure that I don’t sit without a vehicle for days. It was agreed that they would get the vehicle to Ford to have the service and problems fixed. That Monday I get a call from the salesman to inform me that they can’t get it to Ford for some two weeks. After one call I find out Halfway Ford can take it the Wednesday. I then get busy to sell my vehicle and getting finance arranged with ABSA, I inform the sales manager that my vehicle will be sold the Tuesday, and request that I collect the new vehicle from Ford directly on the Wednesday. I am informed that if Ford is done on Wednesday that will not be a problem. Wednesday comes, I pay the deposit into there account, the bank deals with Myride’s financial lady everything going well, NOT. Then the fighting starts about me not being able to collect at Ford, the need to do it at there site or my house. I said bring it to my house, then there is more excuse as they need to put in delivery fuel in the vehicle. I eventually fetched the vehicle, gearbox, steering wheel control and tailgate harness still not resolved. On the Thursday I took the vehicle to have the shocks tested, back shocks needed replacing, that after the vehicle has undergone a Decra test. I had to replace the leaf springs as one was snapped in two at a huge cost to myself. They will get it sorted and booked in with Ford again. Long story short during this process with having to take the vehicle back to Ford the salesman and sales manager just did not keep me informed, I had to be the one chasing them, and that is so frustrating!!! They could not even get me my new registration for about 3 weeks. They have had the gearbox and steering control sorted, but it’s not been a pleasant experience. The tailgate harness sadly is still NOT FIXED. The salesman told me he will have to sort out the tailgate harness as they said they spent too much money on the vehicle already. After trying to get hold of RENIER SWART’s number with no luck, the DP called me. He then said he will get the matter sorted. Again, I had to follow up with the DP today, he assured me he will call me back, STILL NO CALL!!! The lack of client service has left a very bad taste in my mouth and wont point anyone t them for vehicles. SHAME ON YOU MYRIDE
Helpful (0)
|Replies (0)DR
Deon R
1 reviews | Active since Jan 2020
19 Jan 2024, 16:02
Shame on you Myride Nissan Paarl
Buying a vehicle should be a joyful process. That was not my experience in dealing with Myride Nissan Paarl. The sales manager was not able to give me any trade in value on my vehicle in three days, kept saying his traders have not come to back to him. I asked for a letter of offer to send to my bank with the deposit details, they even managed to get that wrong, it had to be redone. I arranged with the salesman to meet him at 09H00 on the Saturday to view the vehicle. He ensured me that he will have a clean vehicle for me to view. NOT SO, the salesman and a dirty vehicle turned up about an hour late. AT THIS POINT I SHOULD HAVE WALKED AWAY. After driving the vehicle some problems were pointed out and needed to be corrected, service that was due, gearbox, control on steering wheel and a harness at the tail gate. The sales manager and salesman said it would be fixed. I told them as I would need to sell my vehicle privately, we need to ensure that I don’t sit without a vehicle for days. It was agreed that they would get the vehicle to Ford to have the service and problems fixed. That Monday I get a call from the salesman to inform me that they can’t get it to Ford for some two weeks. After one call I find out Halfway Ford can take it the Wednesday. I then get busy to sell my vehicle and getting finance arranged with ABSA, I inform the sales manager that my vehicle will be sold the Tuesday, and request that I collect the new vehicle from Ford directly on the Wednesday. I am informed that if Ford is done on Wednesday that will not be a problem. Wednesday comes, I pay the deposit into there account, the bank deals with Myride’s financial lady everything going well, NOT. Then the fighting starts about me not being able to collect at Ford, the need to do it at there site or my house. I said bring it to my house, then there is more excuse as they need to put in delivery fuel in the vehicle. I eventually fetched the vehicle, gearbox, steering wheel control and tailgate harness still not resolved. On the Thursday I took the vehicle to have the shocks tested, back shocks needed replacing, that after the vehicle has undergone a Decra test. I had to replace the leaf springs as one was snapped in two at a huge cost to myself. They will get it sorted and booked in with Ford again. Long story short during this process with having to take the vehicle back to Ford the salesman and sales manager just did not keep me informed, I had to be the one chasing them, and that is so frustrating!!! They could not even get me my new registration for about 3 weeks. They have had the gearbox and steering control sorted, but it’s not been a pleasant experience. The tailgate harness sadly is still NOT FIXED. The salesman told me he will have to sort out the tailgate harness as they said they spent too much money on the vehicle already. After trying to get hold of RENIER SWART’s number with no luck, the DP called me. He then said he will get the matter sorted. Again, I had to follow up with the DP today, he assured me he will call me back, STILL NO CALL!!! The lack of client service has left a very bad taste in my mouth and wont point anyone t them for vehicles. SHAME ON YOU MYRIDE
0
Replies (0)JB
Jacques B
1 reviews | Active since Jan 2020
29 Oct 2023, 21:30
Poor service, Dishonesty, out to get people only for their money
I bought a 2017 Nissan NP300 from MyRide Isuzu Westonaria on 28 July 2023. At the time I lived between Mokopane and Marken. On 28 July 2023 on my way to MyRide Isuzu in Westonaria, I got a phone call from Johan van der Walt (Dealer Principal Manager) to tell me there is now suddenly a problem with the pilot bearing in the gearbox and I informed him that I was only approximately 20km from them after already driving 460km. Upon arriving there, we took the said bakkie for a test drive and all seemed well so I decided to buy the vehicle. I signed the bank contract, traded my 2019 VW Polo in and got a GWM loan bakkie to go home. On Sunday 6 August 2023 the sales lady, Franselle du Preez brought us the vehicle and we met her in Bela-Bela after which we drove home which was another 160km. When arriving on the farm the bakkie was broken again, Gearbox problem and I informed them first thing the Monday morning 7 August 2023. The vehicle was collected that same day and they promised to rectify all the problems with the vehicle, as well as a full list of what I could see what was wrong with the vehicle. On 4 September they brought the vehicle back to me as we were moving to North-West province on 8 September 2023. The gearbox was apparently replaced and the starter was replaced. When I got the vehicle, it was still leaking oil from the gearbox and the starter didn't work properly as the vehicle would only start every now and then. I again reported this to them and all of a sudden they started ignoring me. We moved and now live 160km from them. They then ignored me until I received a phone call from them on 15 September 2023 when they wanted me to reactivate the tracker that I had in the VW Polo that I traded in, and I refused. I got them to acknowledge that they would rectify everything and they agreed via email that they would fix everything at NTT Nissan Klerksdorp. If it wasn't for the Polo that was ****** I would probably still be trying to get hold of them today. The bakkie went to Nissan, it was there for a month and 1 day as they had to import parts, but in the meantime MyRide only approved repairs that they saw fit to the vehicle and everything was not fixed. These people are dishonest, they sell s**** vehicles to honest middle class people and basically rob them of their money. I am now sitting with a vehicle that I cannot afford to fix myself, I can't trade it in as I haven't had it long enough and the settlement is too high. In the 3 months since I purchased this vehicle, I have only had the vehicle for 22 days of which most of the time I couldn't even drive the vehicle as a result of their dishonesty and very poor service repairing the vehicle properly. I just want to warn all other people to stay away from these people from MyRide, DO NOT let them catch you as they caught me by selling s**** to me.
Helpful (0)
|Replies (0)JB
Jacques B
1 reviews | Active since Jan 2020
29 Oct 2023, 21:30
Poor service, Dishonesty, out to get people only for their money
I bought a 2017 Nissan NP300 from MyRide Isuzu Westonaria on 28 July 2023. At the time I lived between Mokopane and Marken. On 28 July 2023 on my way to MyRide Isuzu in Westonaria, I got a phone call from Johan van der Walt (Dealer Principal Manager) to tell me there is now suddenly a problem with the pilot bearing in the gearbox and I informed him that I was only approximately 20km from them after already driving 460km. Upon arriving there, we took the said bakkie for a test drive and all seemed well so I decided to buy the vehicle. I signed the bank contract, traded my 2019 VW Polo in and got a GWM loan bakkie to go home. On Sunday 6 August 2023 the sales lady, Franselle du Preez brought us the vehicle and we met her in Bela-Bela after which we drove home which was another 160km. When arriving on the farm the bakkie was broken again, Gearbox problem and I informed them first thing the Monday morning 7 August 2023. The vehicle was collected that same day and they promised to rectify all the problems with the vehicle, as well as a full list of what I could see what was wrong with the vehicle. On 4 September they brought the vehicle back to me as we were moving to North-West province on 8 September 2023. The gearbox was apparently replaced and the starter was replaced. When I got the vehicle, it was still leaking oil from the gearbox and the starter didn't work properly as the vehicle would only start every now and then. I again reported this to them and all of a sudden they started ignoring me. We moved and now live 160km from them. They then ignored me until I received a phone call from them on 15 September 2023 when they wanted me to reactivate the tracker that I had in the VW Polo that I traded in, and I refused. I got them to acknowledge that they would rectify everything and they agreed via email that they would fix everything at NTT Nissan Klerksdorp. If it wasn't for the Polo that was ****** I would probably still be trying to get hold of them today. The bakkie went to Nissan, it was there for a month and 1 day as they had to import parts, but in the meantime MyRide only approved repairs that they saw fit to the vehicle and everything was not fixed. These people are dishonest, they sell s**** vehicles to honest middle class people and basically rob them of their money. I am now sitting with a vehicle that I cannot afford to fix myself, I can't trade it in as I haven't had it long enough and the settlement is too high. In the 3 months since I purchased this vehicle, I have only had the vehicle for 22 days of which most of the time I couldn't even drive the vehicle as a result of their dishonesty and very poor service repairing the vehicle properly. I just want to warn all other people to stay away from these people from MyRide, DO NOT let them catch you as they caught me by selling s**** to me.
0
Replies (0)IO
Ignatius O
1 reviews | Active since Jan 2020
23 Aug 2023, 15:31
Utterly poor service on Nissan NV200 Panel Van
Our company vehicle (Nissan NV200 Panel Van) didn’t want to start on Tuesday morning 15 August 2023. The day before the vehicle was used fir various trips and it worked perfectly fine. I contacted the insurance upon which they suggest they take it to the closest Nissan dealership. They fetched it with a tow-truck and took it to the dealership the same morning. The next day, Wednesday, the dealership notified me that the starter us faulty and needs to be replaced. I agreed and gave the go-ahead. Later in the afternoon the same day, they informed me they cannot get hold of a new starter because there is a stock shortage but they are trying to source it elsewhere. I then instructed them to service the vehicle at the same while it is waiting for the new started. I informed them that the vehicle is crucial for our business and we need the vehicle back by latest Friday around 3pm. They then confirmed the Thursday the new starter will be delivered the next day (Friday morning) upon which they will complete the work. I was given the invoices upon which everything was paid when we arrived there on Friday at around 3pm just to find the vehicle not ready. This was a special arranged collection and I ask my team to wait for the vehicle. Eventually at around 5pm we were informed they fitted the new starter but it still doesn’t start. Now, what do we do at 5pm on a Friday !!?? The workshop then started the vehicle by using a “special wire” and told my team that they can take the vehicle as is but will have to bring the vehicle back on Monday. When my driver got in the vehicle, several warning/error lights were on upon which he advised the workshop. They told him there us nothing they can do because by now the workshop is closed. The vehicle was then returned the following Monday morning (21August) so they can attend further to the problems. I even suggest I get the support team from the vehicle tracking unit installed to check if it is in order. I arranged this and the next morning the support team visited the dealership and inspected upon which they confirmed there is nothing wrong with their unit. Tuesday, no-one contacted me but I eventually contacted them to find out the progress. At around 2pm I was promised that the workshop manager would call me before closing time the same day. This never happened. I called several times on Wednesday (23 August) without getting hold of anyone who could give me an update. At around 2pm again I was eventually promised a call back in 5-minutes. This never happened. Eventually at 3pm I was notified that vehicle is still not fixed. I informed them that the vehicle is crucial to our business and we need it repaired urgently. I was again promised feedback before closing time on Wednesday. This never happened. It is now just over a week later and not sure when the vehicle will be fixed even after we paid for the repairs……
Helpful (0)
|Replies (0)IO
Ignatius O
1 reviews | Active since Jan 2020
23 Aug 2023, 15:31
Utterly poor service on Nissan NV200 Panel Van
Our company vehicle (Nissan NV200 Panel Van) didn’t want to start on Tuesday morning 15 August 2023. The day before the vehicle was used fir various trips and it worked perfectly fine. I contacted the insurance upon which they suggest they take it to the closest Nissan dealership. They fetched it with a tow-truck and took it to the dealership the same morning. The next day, Wednesday, the dealership notified me that the starter us faulty and needs to be replaced. I agreed and gave the go-ahead. Later in the afternoon the same day, they informed me they cannot get hold of a new starter because there is a stock shortage but they are trying to source it elsewhere. I then instructed them to service the vehicle at the same while it is waiting for the new started. I informed them that the vehicle is crucial for our business and we need the vehicle back by latest Friday around 3pm. They then confirmed the Thursday the new starter will be delivered the next day (Friday morning) upon which they will complete the work. I was given the invoices upon which everything was paid when we arrived there on Friday at around 3pm just to find the vehicle not ready. This was a special arranged collection and I ask my team to wait for the vehicle. Eventually at around 5pm we were informed they fitted the new starter but it still doesn’t start. Now, what do we do at 5pm on a Friday !!?? The workshop then started the vehicle by using a “special wire” and told my team that they can take the vehicle as is but will have to bring the vehicle back on Monday. When my driver got in the vehicle, several warning/error lights were on upon which he advised the workshop. They told him there us nothing they can do because by now the workshop is closed. The vehicle was then returned the following Monday morning (21August) so they can attend further to the problems. I even suggest I get the support team from the vehicle tracking unit installed to check if it is in order. I arranged this and the next morning the support team visited the dealership and inspected upon which they confirmed there is nothing wrong with their unit. Tuesday, no-one contacted me but I eventually contacted them to find out the progress. At around 2pm I was promised that the workshop manager would call me before closing time the same day. This never happened. I called several times on Wednesday (23 August) without getting hold of anyone who could give me an update. At around 2pm again I was eventually promised a call back in 5-minutes. This never happened. Eventually at 3pm I was notified that vehicle is still not fixed. I informed them that the vehicle is crucial to our business and we need it repaired urgently. I was again promised feedback before closing time on Wednesday. This never happened. It is now just over a week later and not sure when the vehicle will be fixed even after we paid for the repairs……
0
Replies (0)JS
Janie S
1 reviews | Active since Jan 2020
11 Apr 2023, 13:28
DO NOT BUY FROM MYRIDE HYUNDAI HERM****
Do not purchase a vehicle from Myride Hyundai Herm****. I was assured that the vehicle I purchased was not in an accident. However, the vehicle was in fact in 2 prior accidents, one being by one of its own drivers prior to me taking delivery. This was conveniently not disclosed to me. This vehicle presented with numerous issues from the first day I took delivery (this is not an exaggeration), the cost of repairs is now sitting at R88k. The Branch has shrugged my complaints and requests to settle this matter aside and has strung me along for 7 months with not attempt at serious resolution. When, as a responsible person and tired of empty promises, I referred the matter to the Ombudsman, the Branch told me that referring a matter to the ombudsman is "not a way for me to get what I want". Apparently wanting a vehicle that is a good working condition and not wanting to pay R88k in repair costs for damages caused by the dealership themselves, is unreasonable of me. Honestly, save yourself a lot of stress and money and avoid this dealership. There are so many other dealerships out there that places integrity, honesty and customer service as their number one priority. Myride Hyundai Herm**** is not one of them.
Helpful (0)
|Replies (0)JS
Janie S
1 reviews | Active since Jan 2020
11 Apr 2023, 13:28
DO NOT BUY FROM MYRIDE HYUNDAI HERM****
Do not purchase a vehicle from Myride Hyundai Herm****. I was assured that the vehicle I purchased was not in an accident. However, the vehicle was in fact in 2 prior accidents, one being by one of its own drivers prior to me taking delivery. This was conveniently not disclosed to me. This vehicle presented with numerous issues from the first day I took delivery (this is not an exaggeration), the cost of repairs is now sitting at R88k. The Branch has shrugged my complaints and requests to settle this matter aside and has strung me along for 7 months with not attempt at serious resolution. When, as a responsible person and tired of empty promises, I referred the matter to the Ombudsman, the Branch told me that referring a matter to the ombudsman is "not a way for me to get what I want". Apparently wanting a vehicle that is a good working condition and not wanting to pay R88k in repair costs for damages caused by the dealership themselves, is unreasonable of me. Honestly, save yourself a lot of stress and money and avoid this dealership. There are so many other dealerships out there that places integrity, honesty and customer service as their number one priority. Myride Hyundai Herm**** is not one of them.
0
Replies (0)AD
ALISHA D
1 reviews | Active since Jan 2020
7 Dec 2022, 11:10
MyRide - Rikus Du Bruyn
Wat n wonderlike kar agentskap. Spoedig , vriendelik en gee goeie pryse. Aan Rikus Du Bruyn: Baie dankie vir jou harde werk en vriedelike behulpsame diens, Ek sal julle verseker voorstel vir voertuig verkoop of koop.
Helpful (0)
|Replies (0)AD
ALISHA D
1 reviews | Active since Jan 2020
7 Dec 2022, 11:10
MyRide - Rikus Du Bruyn
Wat n wonderlike kar agentskap. Spoedig , vriendelik en gee goeie pryse. Aan Rikus Du Bruyn: Baie dankie vir jou harde werk en vriedelike behulpsame diens, Ek sal julle verseker voorstel vir voertuig verkoop of koop.
0
Replies (0)