Active since Jul 2019
Renault Tokai is the worst branch to deal with the towed my vehicle yesterday tried to phone 40 times this morning got the screen shots to prove it they picked up 3 times just to put the phone down in my ear. I pay alot of money for my vehicle just to receive this ****ty service this is un acceptable. How these people are still in business I don't know. I am not pleased I don't recommend this dealership wonder how I'm ever going to know whats wrong with my vehicle. If the dealership can't even answer their phone to assist their customers, they rather just put the phone down in your ear I NEED MY ****ING VEHICLE PATHETIC
These People are absolutely heartless, i explained my situation to them that I was a single mother with no job in the middle of an pandemic already making it hard to survive, I told them that I will pay as soon as I am able to then they went and handed me over just to double the amount. They expected me to take food out of my child's mouth to pay them. Now I have to pay double and me and my child have to suffer to eat due to these heartless people its already though for a single mother just for money hungry people like this to make it worse. I hope they sleep well tonight knowing they took food out of a hungry innocent child's mouth. Absolutely disgusting money hungry heartless people.
My Mother worked for SG Boksburg where she took out a group life insurance policy. So when she passed this policy was spouse to pay out to me and my sister its been just over a year since her passing and no fund have been received every time it's we need documentation when the documentation that is been requested is supplied then its a month of no communication when asked only then they come back with no we need more documentation then we go through the same prosses again and then again then again every time sill to this day the same prosses is continuing what are we to do I mean is this prosses just to continue and continue and the policy just never to payout. The level of incompetence is just unexpectable it is pathetic.
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