TC
Trudine C
Active since Jul 2019
5
Reviews
0
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Reviews
5 reviews32 months ago
No Internet Connection
Since i took out my wifi contract the 02nd of August 2023, it has just been a nightmare with Vodacom. They where so quick to get the contract signed and the router was delivered the following day. Out of the +- two weeks since i received the router i must have had 3 days of internet, called customer care about 5 times and been to my local Vodacom store twice just to be told look it works now, then a day or two later no internet connection. How can i pay for a contract where i have internet maybe 3 times a week, why explain to me why? If this cannot be fixed contact me i want to cancel this miserable contract. How can you do this to clients? But accounts get debited? I will take this to the newspapers.
60 replies
33 months ago
Vodacom Preller Square Bloemfontein
Thank you Vodacom Preller Square for sorting out my router connectivity issues. Not always best to buy online rather walk into an actual store.
60 replies
33 months ago
Very unhappy
I took out a wifi router contract on the 02nd of August, router was delivered the 03rd of August, today is the 08th of August and after calling every day i still have no internet, every agent has a different procedure as to connect the router still no joy and money was deducted from my account and i have no internet.
120 replies
38 months ago
Great client service!
A huge thank you to Aziz and Shaiema at MJV Bloemfontein! Thank you for your patience with clients and your professional approach, you are an asset to the company :)
0 replies
68 months ago
Changing debit details without my knowledge
My policy has been debited for years on the 26th of every month, for years but on the 23rd i requested a copy of my policy (as to have a printed copy) and they debited me the same day the 23rd!!! I have been sending email after email with no response. I want an answer because will i be debited again on the 26th of the month? What nonsense is this!!! Sort this out Clientele!!!
106 replies
Review Distribution
5 Star
1 (20%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)