WE
wayne E
Active since Aug 2019
3
Reviews
0
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Reviews
3 reviews15 months ago
Worst Experience Ever
My wife booked her car in for a service Advised by Vikash to have the jets cleaned Gave the go ahead The very next day the engine warning light comes on brought car back to dealership Told that the car needs to replace a part approximately 4500 Agreed to have it repaired Ford fitted the part In a matter of hours after collecting the vehicle the engine light came on again Took the car back After further testing and diagnosis I was told the vehicle the vehicle needs to replace another part at approximately 6000 Spoke to the Dealer Principle who said they would be doing further tests After doing further tests we where advised that the Ecu /Computer Brain is faulty Cost to replace 21000 I was horrified to establish that Ford had removed parts from the vehicle and tested my vehicle with parts taken off another vehicle No Consent or Authority given My guts feeling told me to get a second opinion I did this and the problem was solved Car back on the road within a couple of hours
0 replies
54 months ago
Pathetic Service from Discovery Health
I do not know where to begin with the pathetic service i am receiving from Discovery. I have made and received numerous phone calls from your consultants and senior management regarding my claim .i spoke to a manager on Monday and today when i did my follow up there is no record of my conversation yet i received an email on Wednesday in this regard. Received a phone call from the CEO office from a very rude and arrogant individual. My query has taken over 2.5 months to resolve and not resolved to date. I was then told that my query would Hopefully resolved by tomorrow .Totally unacceptable. I was in the amidst of a sentence complaining when the man said Good Day and cut the call .This is very unprofessional. Told on numerous occasions query is been reviewed and escalated. Who is the query been reviewed and escalated by because nothing is been done about it.
106 replies
77 months ago
Shocking Service
My wife has made over 40 phone calls to rectify a simple request with fnb credit card Fnb has promised on numerous occasions to rectify but still no joy Please could the most senior person in credit card give her call on 0828772925 after 4pm to rectify problem
105 replies
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1 Star
3 (100%)