YG
Yagendhren G
Active since Aug 2019
4
Reviews
0
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Reviews
4 reviews21 months ago
Terrible Service and bad workmanship from CMH Pinetown
I purchased a 2017 i10 last year from a sales person called Wasim. The car had a few issues but, the main, was a shudder, when I took off. I complained about this, not knowing what the issue was. I was told that there was a new clutch put into the car. There was a licencing issue but, this should not have prevented the dealership from addressing these mechanical issues. I was not, initially, advised that I had 6 months to get any issues sorted out, and even though my complaints were within this period, they were never address. He did eventually contact me a few times, but, kept saying their workshop was busy. I eventually drove there, and sat at the office waiting for him. He never showed. His manager, Shawn, drove the car and noted the shudder but, did not inform me that it could be covered by warranty, which was still active then. I also enquired about extended warranty which I never got feedback from. The clutch eventually started making a weird sound and, I took the car to a private mechanic. He noted that a bush was missing from the bearing shaft which was the cause to the shudder and, eventually the bearing broke. He also noted a sub-standard clutch was fitted. This is now setting me back R5000.
0 replies
38 months ago
Complacent CyberDull Customer Care
Extremely disappointing customer service. I sent through an email cancelling their service on 23 February 2023 as soon as I received the invoice for the next billing period. I was involved in an accident and, I've been busy sorting that out. An email was sent to me with instructions for me to cancel. But, I did not see it as this is an email I use specifically for CyberSmart. The company could not even call to ask why I'm not interested in their services. Seems they are not interested in their clients. Just their money. They were aware that I wanted to cancel yet, they processed a debit order, that too, for more than the invoiced amount. They are interested only in people's money. They should not be calling us clients because, businesses care for their clients. They clearly do not. Phoning them is fruitless. Their consultants are like parrots; don't expect them to take any initiatives. Their favourite phrase is, "I understand", most probably because that's all they say all day. It seems they are terribly used to having clients cancel on them, hence their complacency. Save yourself the trouble. You'll have better customer care from any other service provider.
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46 months ago
Are Vumatel and Home-Connect involved in Fraudulent Activity?
I switched payment accounts and completely forgot to transfer the required amount to my main account. The debit order did not go through. Granted, it was my mistake. As soon as I received the notification from my bank, I made the transfer for the debit order to go through. At midday, there was still no debit order and, as I didn't want the service to be interrupted, I WhatsApped Home-Connect, who handles Vumatel clients. I was advised by the consultant that it be best that I make the payment and was sent a Payfast link. The link requested my card details and I received a notification from my app to accept the payment which I did and the amount was paid. Later that day, Friday 17 June 2022, Vumatel attempted to debit my account again and, as I only transfer funds when needed, the debit order failed following which, my WiFi was disconnected. I enquired on Saturday and received no response. On Sunday, I was promised that the matter will be escalated to Vuma and I will receive feedback, after I adhered to their request of a POP. This never happened. On Monday, I called after receiving no response on Home-Connect WhatsApp line and was told that paying via a link, in such a situation, was not the preferred method and overheard the supervisee tell the consultant that there are always mess-ups with EFTs. The consultant advised me that the amount hadn't been received by Vumatel even though it clearly reflects in my list of transactions, which I provided together with a POP. It is now Tuesday and I've paid for a service which I'm currently not receiving, the amount I paid cannot be tracked and I now have to pay for additional internet to keep my business running. 1. Why are Home-Connect consultants sending links when this is not Vumatel's preferred method of receiving payment? 2. Seeing that the amount cannot be traced, are Vumatel and Home-Connect involved in Fraudulent activity. If it can be done to me, imagine how many others are being swindled?
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62 months ago
Benaughty.com aims to defraud its users with bots
Whilst flipping through Tinder, an ad cane-up for the sight benaughty.com . As most who I met on Tinder had intentions to get money out of me, and being single, I decided to give this site a shot as it advertised for single around me, as many dating sites do. After signing up, I decided to upgrade so I could read messages for three. I also took an additional benefit which I can't clearly recall but, this is where the first discrepancy lies with the site. The prices for this package did not carry any currency sign. After accepting the bill, I learned that the currency was either Euro or Dollar. But, I let it be as it was under R100 and I had the option to unsubscribe. The offer did carry a term saying that if the 3 day subscription is not cancelled, the package will aitomatically update to a month package, which I acknowledge. Upon chatting to members, I found that not even one member was hunan. Every single user was an automated bot. Within an hour or two, I followed steps which were required on the site to unsubscribe and the processes indicated this. However, one 26 February, two amounts went out from my account: lirfee.com for 229.52zar and billtw.com for R245.69. Both these sites are American based. My concerns are: 1. The site falsely advertising singles in the area 2. Amounts are stated without a currency symbol and are therefore, misleading. 3. Their unsubsribe process is delibrately vague, leading to upgrade actions without prior permission. 4. Upon chatting to a call centre agent via the lirfee.com site, my attempt to unsubscribe was confirmed as well as that I apparently accepted a '2 for 1' special which is why I was billed twice. This was never indicated anywhere. The agent went on to offer me a free month as the debit could not be reversed. This is direct acknowledgement of fraudulent activity. If I didn't even spend an entire day on the site, why would I spend two months chatting to bots. I was then rudely cut-off when I asked for a senior's email after being told that I must just accept their policy. I have no issues with their policy but, it is clear that this site has been programmed so that unsuspecting subscribers chat to bots instead of real people. I warn other frequenters of dating apps of this fake dating site and, from them, demand my refund and ask everyone who has also been robbed to make it known and demand a refund.
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4 (100%)