Active since Aug 2019
I called on Saturday morning, 24th Feb 2024. I explained that my oven door glass had shattered, and that I needed to replace it. I was told that they would phone Defy first thing on Monday and obtain a price for replacing it. I phoned on Monday at 2:55 pm and was put through to Spares. It rang for a while, and then this American voice tells me they cannot find the person I am looking for (and there was no specific person, I was just waiting for Spares to answer) and the call was killed. Well, I'll never contact them again, I'll call Defy and purchase fit the door myself. This company is useless.
Don't make the mistake of using this 'insurance comparison' company called Hippo. It is aptly named, as they then barge into one's life just like a damned hippo - I made the mistake of looking for a comparison between what I currently pay for insurance on several vehicles. I then received an email with offers, all of which were unattractive, and so I ignored the email. Since then, I have received well over 80 calls from this company (fortunately blocked by Truecaller), and quite a few from Budget Insurance and even One Life or some such. What idiots. Surely if I did not respond to any of your emailed offers, and I have blocked every one of your persistent calls, this should signify my complete lack of interest in anything you have to offer? I would strongly urge avoiding the Hippo website, unless you enjoy being endlessly plagued by useless marketing calls....... If anyone from this company reads this, remove me immediately from your list of marketing list.