BG
Bronwyn G
Active since Aug 2019
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Extremely Unprofessional Behaviour & Ongoing Poor Service
I have been dealing with constant problems with this garden service for months. The team repeatedly does not follow instructions, and I have had to ask the same things over and over — especially something as basic as pulling out ****s as they go. I’ve been asking for months, and nothing ever changes. Last week I specifically told them to focus only on removing the ****s in the grass because they usually just cut over them. Even then, they spent an hour and only completed one small section. The situation escalated this week when I simply asked the team to start on the neighbour’s side first so I could move my cars and sort out my dogs. Instead of handling this professionally, Juan phoned me and told me I “can’t tell them what to do.” When I mentioned that this lack of flexibility was a concern and that I might look for another service, he swore at me, telling me to “f***ing get a new garden service.” Although he later called to apologise, the apology did not change the fact that his behaviour was completely unacceptable. After reflecting on it, I realised I am not over it. His treatment was disrespectful, aggressive, and unprofessional — no apology can undo that. To make matters worse, the service on the same day was again below standard: edges were not trimmed, ****s were not removed, and there was once again miscommunication from the supervisor. This has been an ongoing pattern. Several previous supervisors have even told me they left the company because of how Juan treats them — and after my experience, I fully understand why. I absolutely do NOT recommend this company. Unprofessional service, constant inconsistency, poor communication, and unacceptable behaviour from management.
0 replies
8 months ago
extremely disappointed
I am extremely disappointed with the service I have received from HIFI regarding my faulty Univa stove. I reported problems with the stove in June 2024 and after weeks of back-and-forth with technicians, I was informed on 1 August 2024 that the stove could not be repaired and that I would be given credit for a replacement. Since then, the experience has been nothing short of frustrating. I was told to either accept a refund or pay in for a different stove. I chose to pay in the difference, but to this day I still do not have the new stove I paid for. The latest excuse is that HIFI is “waiting for warehouse,” which has left me without a proper stove for months. This level of service is unacceptable. A company of HIFI’s size should not be giving customers the run-around, especially when the Consumer Protection Act clearly protects buyers in situations like this. I am now demanding a full cash refund and will be escalating this matter to the Consumer Protection Commission and the Consumer Goods and Services Ombud. Future buyers, please be cautious when dealing with HIFI — once they have your money, it seems service and accountability are no longer a priority.
0 replies
67 months ago
Poor workmanship and Management
I am absolutely SHOCKED! My caretaker got a backyard painter to paint my 3-bedroom flat, I was very unhappy with his work as he was all over the place and took him 3 weeks to paint just 2 rooms not even completely. I was advised I could get my own people to complete the work and that is when magnificent Coatings took over .. they had replaced my lounge ceiling within one day and was super impressed and requested them to do the paintwork also! They did a magnificent job in most areas however they overlooked the small areas that need the most attention to! I reached out to the manager and let him know I'm unhappy with a few areas he come and fixed it up and after about a week I started finding more smaller areas that were half done including my one wall that started bubbling. I once again reached out and this time he was not very impressed with me and more agitated with me. He come and tried to do the last touchups and replaster the wall .. but once again the wall was still bubbling! He got his partner to then come and have a look and he also tried to fix it up and still, the wall was bubbling - after long, snotty, and mismanagement phone calls and email. Magnificent Coatings have said it is no longer their problem, I will need to sort it out by myself with their partner that left their company, and they will not be held responsible for anything! Long story short, I have endured the worst after experience from Magnificent Coatings, they have Zero client satisfaction quality nor any attention to small details, to include their admin staff and child were brought to the site known as my flat and I strongly believe that, because I'm a known client there was plenty of advantage taken over this situation. I would not recommend Magnificent Coatings after the after experience and poor workmanship I have personally experienced! It is very sad as I gave such a great review to help expand their company but at the end of the day I still have to look into this half-done area of my flat!
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81 months ago
Bunch of Thieves
The beginning of the Year my contact was due for upgrade, I did not wana do an upgrade and I told VODACOM I would like to Cancel they had tried their best to keep me and gave me a higher package that I was paying less for, I noticed that even tho it was a higher package the data and minutes don’t last. It was as if something was just eating my data. It was confirmed with the consultant that if I was not happy, I could cancel the upgrade with in the 3 months and so I wanted to do that and this time around I was once again sweet talked with even a higher package for even less. I could not help but forgive them and I accepted the new package, just to find out that they had cancelled my second number and insurance without letting me know! I requested they sort this out they activated my second number, and this is where the twist comes in they had charge me for the reactivation – so they want me to pay for their mess up!!!!!!! This does not work for me at all, I will not pay for someone’s else mistake! They had wrongfully debited my account on a debit date I have never ever been debit to, they never go any authorisation to debit my account, so they are doing fraud. VODACOM has really dropped, and its very sad!
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Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)