JB
Jeff B
Active since Aug 2019
4
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0
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Reviews
4 reviews64 months ago
Sea Point Cash Crusaders Violate the Consumer Protection Act
I purchased a brand new fan from your sea point branch, the item was not suitable for my house, so I returned it the next day only to find that they would not refund my money, and I could only swap it out. This is totally in contravention of the Consumer Act, where there is a 5 day cooling off period. I want my money back, as there is nothing else I want to purchase in the store.
61 replies
67 months ago
Not exactly the adventure we signed up for
Friends bought us a zip lining experience but due to lock down we were unable to use the voucher. We wrote to them asking that they extend it for a further 6 months and their reply was NO. We do find that this is not reasonable nor fair and it is incumbent upon them to assist those who bought but were unable to make use of their services.
0 replies
81 months ago
KAELO XELUS USELESS
Kaelo Xelus, which is Sanlam's GAP Cover Administrators are F****N USELESS. 2 months now to get a claim processed and still NOTHING. No response from SANLAM. Managers never available to talk, what can one do????
105 replies
81 months ago
Kaelo Gap - Long overdue claim...
I have now been waiting in excess of one and a half months to get a GAP claim sorted out. The excuse is always 'due to backlog'. They say claims should be sorted within 8 to 10 days. What the hell is going on??
105 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)