MS
Magda S
Active since Aug 2019
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
NO ASSISTANCE IN THIS MATTER. APP**** 1 OCT 2025
This is my 3rd request as I did not receive any feedback yet although all relevant documents were submitted for EX-GRATIA APPLICATION
355 replies
16 months ago
Bad service received from Vitalio
Hello I demand an immediate payment to the amount of R5,452.49 asap as it is now almost two months. ABSA credit card division told me that YOU have to pay my money back as they cannot reverse the transaction. This is absoluut POOR service which I am not use to. Please do an immediate payment before I hand it over to my Attorney. Below is one of my last previous message to a manager: Good day Please cancel the order in full. An amount due by you is R5,452.49. An affidavid will be done at the SAPS and a ***** case with number will be send today to you as well as to ABSA bank as this is now outstanding as fromthe 1st November 2024 which is unexceptable. Regards.
0 replies
16 months ago
Bad service received from Tupperware agent - Moot area
I ordered quite a huge lot of tupperware from this lady: Elma Tupperware Wonderboom Suid 19de Laan 959B +27 76 147 8096 Unfortunately I received very bad service from her. I did not receive the completed items which I have ordered and she kept on making promises. She was supposed to deliver the uncompleted order on Wednesday 11 Dec 2024 to me and now she is not answering me back. I have ordered two sets of the serving sets. When she delivered my full order, I reported to her that one set is missing. She then told me that she will contact Tupperware to request another set. She then contacted me and told me that she has the set. We drove to her but the set were incomplete and I told her husband that it is incomplete. While he was standing at the gate, I called her. That was the 2nd of December 2024. Now she is ignoring me. To loose R229.00 out of someones neglectance is a lot of money. Please investigate or give me an immediate refund.
0 replies
16 months ago
Frsud Transactions ABSA @ VITALIO
Reported a ***** case at Absa credit card ***** section. Submitted al the proof needed as well as Vitalio correspondences where I request then to cancel the approved order en to refund the whole amount of R5,452.49 to me. This included the ***** transaction. Happened the 1st November 2024, today us thec13th Dec 2024. Still no refund received. I consider to take all my accounts and investments to another more secure bank where I can get quality service.
56 replies
16 months ago
NEGLEGTANCE VITALIO AND ABSA ***** CREDIT CARD
On the 1st of November 2024 I ordered ONE pair of hearing aids online at Vitalio that were on a special. The correct order was authorised by me via ABSA app, but to my shock another UNAUTHORISED amount went of from my credit card. I immediately blocked my credit card and reported it to ABSA credit card ***** section as well as Vitalio. Vitalio at that stage said that they would investigate the matter but that I need to request ABSA to reverse the unauthorized transaction. After many e-mails to ABSA as well as Vitalio I requested them to cancel the whole transaction and to reverse the full amount of R5 452.49 as I no longer want the order as I did not receive any. )Order #8018) I went to the SAPS to do an affidavit and also submitted it to both ABSA and Vitalio. I need this to be resolved within ONE week from today as it is *****. After I collected my new credit card at ABSA, someone pretending that he is from ABSA, called me FIVE MINUTES after I have received my new Credit card. He had al my info of my old credit card as well as my new credit card, requesting me to confirm the ccv number on my new credit card which I repeatedly said that I will not do it. I went directly back to Waverley ABSA bank, requesting to see the lady who was assisting me but she was out of lunch. This is definitely an inside job at ABSA as this is not the first time that ***** is done on my credit card. I demand that my money to the amount of R5 452.49
0 replies
16 months ago
Neglectance ABSA and Vitalio. NO SERVICED RECEIVED.
On the 1st of November 2024 I ordered ONE pair of hearing aids online at Vitalio that were on a special. The correct order was authorised by me via ABSA app, but to my shock another UNAUTHORISED amount went of from my credit card. I immediately blocked my credit card and reported it to ABSA credit card ***** section as well as Vitalio. Vitalio at that stage said that they would investigate the matter but that I need to request ABSA to reverse the unauthorized transaction. After many e-mails to ABSA as well as Vitalio I requested them to cancel the whole transaction and to reverse the full amount of R5 452.49 as I no longer want the order as I did not receive any. )Order #8018) I went to the SAPS to do an affidavit and also submitted it to both ABSA and Vitalio. I need this to be resolved within ONE week from today as it is *****. After I collected my new credit card at ABSA, someone pretending that he is from ABSA, called me FIVE MINUTES after I have received my new Credit card. He had al my info of my old credit card as well as my new credit card, requesting me to confirm the ccv number on my new credit card which I repeatedly said that I will not do it. I went directly back to Waverley ABSA bank, requesting to see the lady who was assisting me but she was out of lunch. This is definitely an inside job at ABSA as this is not the first time that ***** is done on my credit card. I demand that my money to the amount of R5 452.49 immediately reversed/refunded to my account as Vitalio did grant permission and the correspondence were send a few times to ABSA credit ***** section.
56 replies
39 months ago
GEMS - claims still outstanding as from 9 November 2022. Authorization No. 83971731
I applied for Ex-Gratia assistance and waited 18 months before GEMS granted permission for the procedure to remove one implant as well as other teeth from my upper jaw which resulted in severe infection and inflamation. GEMS granted authorization (Authorization number 86971731) for the procedure on 9 November 2022. The following amounts were approved / authorized by GEMS: Curo Day Erasmuskloof Hospital R18 448.60 (They reduced the amount to R18 049.23 after the operation) CLAIM IS STILLL NOT BEEN SETTLED. Dr JF Harmse Maxillo Facial Surgeon R11 307.72 CLAIM IS STILLL NOT BEEN SETTLED. Dr Brink Anaesthesiologist R3 862.35 (GEMS paid only R2 877.35 - Still outstanding R985.00 and GEMS neglected to pay the amount granted by authorization 86971731. Dr J van Rensburg Dentist R4 480.65. Although the bills were sent by the Institutions as well as by me, GEMS still did not settle the outstanding claims. It is so embarrassing to go for check-ups whilst the bills are still not settled. I sent the outstanding claims to the complaints section beginning January, only to receive a reply that they did not keep the 7 days before replying to me. I have sent the outstanding claims again to the following sections but without any success. Complaints@gems.gov.za> Cc: Complaints <complaints@medicalschemes.com Prospective.Claims@mhg.co.za It will be appreciated if this could be resolved asap.
132 replies
61 months ago
Bad service of ABSA vehicle finance
I am so disappointed in ABSA vehicle financing!! ABSA is seized by a vehicle and does not even give a chance that the person arranges for transport from Krugersdorp back to his Brits, his hometown. Leave him just like that where he tries to earn an income after he has already lost everything and only has the vehicle to use to obtain an income somewhere. A person with TWO children who stays with his x-wife and whom he has to fetch once a month just to be able to see his children. No, what ABSA you are calling on you that you PROVIDE EXCELLENT SERVICE, sorry but your service is extremely horrible and not up to standard!! What would you do if it was one of your children???? The people who took his vehicle did not even want him to arrange for assistance, they just took his vehicle. Very unprofessional ABSA. I am so sorry that I do have my investments with you, if I knew what you are going to do to my son, I would have approach another Bank Institution.
53 replies
67 months ago
Authorization for hospital iro urgent brain tumor operation declined by GEMS on 27 October 2020.
I have to go for a serious tumor brain operation on Monday 2 November 2020.. GEMS do not want to grant admission for the hospital etc. My life depends on this operation as the tumor are very big and at this stage affected my eyes as well. It seems that GEMS rather want to see me dying as to assist me with an authorization. The amount for the MRI is exceeded due to an urgent MRI which I had on 16 October, on that ground they decline the operation. GEMS :The Authorisation for admission date 02/11/2020 has been declined. Reference no. GEM23676884. Please call 0860004367 for more information.
265 replies
81 months ago
Old Mutual poor client service
I requested Old Mutual to cancel and pay only the savings part of my policies to me as the values dropped in a short period of time with a lot value. As from July I am requesting them to inform me about the new deduction without the savings part as both policies needs to stay active for the other benefits such as death. The Old Mutual consultants are fully aware of my requests and many e-mails were send that proof my requests. I had to discover with a shock that Old Mutual cancelled both policies fully which means that I am losing the life part amount of more than R700 000 that needs to go to my children!!! What steps vcan be taken now against Old Mutual as the concern parties needs to be held responsible for that money that belongs right fully to my children if I pass away. Greenlight policy as well as my other policy. Responsible persons at Menlyn Sidney Swanepoel an Natasha Smith. Old Mutual client services are also aware of my requests as I had to confirm in writing that I only cancel the saving part on both policies. SM Stopforth
210 replies
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