AM
Antonio M
Active since Sep 2019
4
Reviews
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Reviews
4 reviews24 months ago
Renault Duster Electrical Fault
On the 19th April our Renault Duster was towed from our business premises due to an electrical fault. Renault Roadside assist advised that the vehicle must be towed to the nearest dealership. After waiting a week and numerous calls to Renault Roadside assist and being advised that the vehicle was towed to Port Elizabeth and eventually confirming that the vehicle was still at Aubs Auto towing in East London, I have been left with no choice but to post this review to highlight the poor service and communication from both Aubs Auto Towing and Renault Roadside assist. The vehicle was supposed to be taken to Automall in East London by Monday 22nd latest. It was only when I approached the dealer (Automall) on Friday 26th and a few calls to all parties involved that the discovery was made about the vehicles location. Highly unprofessional service from a top Automotive company along with their partners.
0 replies
24 months ago
Renault Duster electrical fault
One of our company vehicles had been towed on the 19th April from our business premises due to an electrical fault and was parked at the towing yard for a week. Numerous calls to Renault Roadside assist proved to be a waste if time. I was informed that the vehicle was towed to Renault Port Elizabeth and then the next day when I queried I was told it was taken to Automall East London. On the 26th April I went to Automall and was told the vehicle was not there. I made contact with the towing company and was advised that the vehicle was still in their yard and will be towed to Automall on the same day. Renault South Africa/Roadside Assist clearly cannot communicate with their clients and don't seem interested in resolving issues. The Staff at Automall East London showed no interest in resolving the issue. Renault South Africa Still have not reached out to try and resolve or apologise for what has transpired.
0 replies
33 months ago
Debit for reserved purchases
3 payments have gone off my account this morning for transactions over the weekend. These amounts were reserved for purchase and reduced my available balance accordingly on the days of the purchases. Now these same amounts have been deducted again. I would like a representative from FNB to get in contact with me and provide a full explanation as to what has happened and expect this to be resolved by the end of this week with a full refund on the double deducted amounts. Furthermore I will be closing my account with FNB and will cancel my FNB connect service with them. This will be the last time I put up with your technical errors and extremely poor service.
60 replies
81 months ago
FNB - Incorrectly charged hon fee
I have been charged a pmt hon fee of R325. This is incorrect as there were funds available for the debit orders in question. This needs to be reversed immediately as it is a fraudulant.
210 replies
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