LJ
Lisa J
Active since Sep 2019
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Credit Card Deposit via App Not Reflecting
Made a direct deposit via my credit card and the funds didn't reflect. Made others the same day with no issues. The "bot" is absolutely useless and just ends the chats or leaves me hanging, or responds with the same AI generated response. I've sent numerous emails with all the information and supporting screenshots and have only received the auto reply to each one. I am at my wits end. I am disgusting with the service as I'm usually one to play LottoStar and have always had excellent customer service. Sunbet you are *******!!! I am starting to doubt I'll ever see my money with all these bad reviews and no response via any and all platforms. They **** don't give a ****...
106 replies
64 months ago
Harrassed for a Year
Joined when it was 25 Fit in Benoni mid 2011 on a Month to Month Contract. Suddenly bought over by some "Big Name" and wante to pay almost double and sign a contract to use their facilities on Boksburg as I rarely went because I moved from Benoni to Boksburg. So I cancel BEFORE lockdown and informed whoever the incompetent person was on the other end that she better update as that account no longer exists of a debit order is attempted... Almost a ####ing year later I am still being harrassed for money I do NOT owe!!! Get your **** together please. You know full well you will NEVER get that money and can't do jack as I was month to month.
0 replies
64 months ago
Harrassed for almost a Year
Joined when it was 25 Fit in Benoni mid 2011 on a Month to Month Contract. Suddenly bought over by some "Big Name" and wante to pay almost double and sign a contract to use their facilities on Boksburg as I rarely went because I moved from Benoni to Boksburg. So I cancel BEFORE lockdown and informed whoever the incompetent person was on the other end that she better update as that account no longer exists of a debit order is attempted... Almost a ####ing year later I am still being harrassed for money I do NOT owe!!! Get your **** together please. You know full well you will NEVER get that money and can't do jack as I was month to month.
0 replies
80 months ago
Excellent and Friendly (Tracy is my go to)
Sorbet El Ridge are always friendly when you call to make a booking and even when you just pop in to take a chance on availability. Tracy is my go to for my waxing goodies!!!
53 replies
80 months ago
Opening of New Account cannot be done Online?!
When attempting to apply for a new account online my documents all fail to upload, so I can an 0800 number who then give me a 011 891 8101 number who then refer me to 011 891 8010 who then refer me to 011 497 2052 which tells me the callers mailbox is full, so I go back to the 0800 number to be told just to go into a store to apply... We have technology that allowed me to open my Mr Price Account via WhatsApp!!!??? This is absolutely pathetic! I'm expected to make copies of everything they want and go INTO a store? Not going to happen!
105 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)