TR
Tony R
Active since Sep 2019
2
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0
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Reviews
2 reviews12 months ago
The Capital Mbombela ill-Treatment to some of their clients
I Booked the hotel for a stay then altered my date which was accepted with a confirmation which I ultimately paid for, suddenly they called me to advice that they are fully booked since last year meaning 2024 and we are in 2025 April mind you when I made and confirmed a booking, my take is they wanted to accommodate Metro FM people since it's Metro FM Awards weekend on the 2nd & 3rd May 2025 thereby cancelling the loyal clients who have booked their stay long before the high demand by Metro FM awards event, I am so disappointed in them, though I am not complaining about the stay there as I had good experiences since I used this hotel and I will see when I check in on the 3rd May 2025 if the pressure demand from the big radio station hasn't gone to their heads to ill-treat the loyal clients irrespective of the event on the day or weekend. The lady demanded my email address to send me confirmatkon that they are fully booked which I declined and said to her, I have confirmation unless I get communique through my booking platform which will be contrary as my stay is paid up already :(
0 replies
80 months ago
FNB Revolving Loan
I recently had an approved Revolving Loan with FNB which I was using for a few weeks, I paid the 15% of the balance for me to access the loan, to my surprise the loan is still not accessible, when I phone the Customer Contact Centre they tell me I cannot access it because I had missed a payment which I never did since I use FNB Account all my debit orders are in order and never missed a payment, I am so disgusted with how they treat me as a customer as a result I am considering switching banks especially after seeing complaints on their revolving loan from other complainants herein, I am with FNB for over 15 years but I think it is time to move on to another bank with such treatment
105 replies
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