LM
Louise M
Active since Sep 2019
2
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0
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Reviews
2 reviews38 months ago
Trash company and a possible scam
This is genuinely a rubbish company. They call you (unprovoked) and nag you to take internet contracts and then promise delivery. This happened to me on tye 13th of February, where this man from the company called me and convinced me to take two data contracts and a router. This man SOLD this product to me and what's annoying is that a female "manager' jumped onto the line and confirmed the details. They promised that they would deliver the products in 7-14 days and I'm still waiting. I was given a number that they don't pick up when I call. I'm frustrated, because now I have to run around trying to ensure that they don't deduct money from my account as I have not received the products.
0 replies
80 months ago
Cell c listing me without my knowledge
Hi. Last year, around July I got a contact with cell c and the first problem was that their simcard did not work AT ALL so I did not receive any of the benefits I was supposedly paying for. The second problem was that money was not getting debited from my account and upon me trying to find out what the problem is, I was informed that whenever they "scan" my account, it has no money. I made an effort to change the payment date and manually paid the amount that had accumulated in arrears. Then I started having ridiculous amounts debited from my account in the name of "arrears" and thought to myself that because I didn't know how these things worked, these extra amounts were warranted. When large sums of money started getting debited from my account, I tried working out an arrangement with the service provider to either extend the term of my contract to cover these arrears or have a certain amount added to my monthly installment until these arrears were covered and the consultants were no help, they wanted me to pay a sum of 5800 and some change all at once and the consultants were mostly rude. Anyway, my debt was handed over to MBD attorneys and I was okay with paying through them because I had never not wanted to pay cell c, I had always been okay with settling my account. These mysterious attorneys called me and got my details and have been debiting my account. Two days ago, while attempting to purchase a car I was informed that I'm listed on the ITC and now both the cell c legal department and these attorneys don't pick up any of my calls. I tried emailing these attorneys a while back and I've had no response from them since. According to the CPA, cell c should have informed me that they were going to list me and give me a period of 20 days to try and settle the amount before listing me, but evidently none of this happened and I find out while trying to purchase a vehicle that I'm listed. Also, how am I listed when I'm making payments towards the outstanding amount. I've been trying to call both cell c and the attorneys to try and get a statement of some sort and to see where I'm at in terms of the payment and find out about getting listed but none are answering their phones. Oh, and when I tried going to one of the stores with the simcard issue, I was told that I was going to have to pay for a sim swap when their simcard never work a day
420 replies
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