Active since Sep 2019
Great Sales experience. Phoned sales and they were super helpful to answer all my questions. Will recommend to all family and friends.
I purchased 2 Month to Month contracts from Cell C on the 10th of January. The consultant said I can cancel any time, and the contract will come to an end after 30 days. When I tried to cancel both on the 25th of February, the consultant informed me that Cell C's terms and conditions have changed, and my contract was moved to a 24 month contract. I never received any documentation informing me of the change, otherwise I would have cancelled. I never agreed to a 24 month contract, hence why I only took a month to month contract. I am also informed that all calls were recorded. Can anyone please assist me in cancelling both my lines with Cell C? I never agreed to a 24 month contract, and according to Consumer law, I cant be held liable.
i would like to commend Adam Sekgabi from Momentum short-term insurance in the claims department. He gave me FANTASTIC service and advised me of all my options and helped me make the best choice. He made the claim process so painless and effortless and was so fast and efficient that i would love him to handle my future claims. He is a great asset to your team! Thank you so much!