KL
Keith L
Active since Sep 2019
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Stock issues
Terrible service always no stock,should close down ,waste of time supporting them when they give a **** about customers feedback and always out of products,they should shove their ice-cream where the sun don't shine
0 replies
26 months ago
Compassionate people...
Compassionate people with a great sense of urgency, great communication skills,have empathy for their customers, love them
1 reply
31 months ago
Customer service ****
I bought a TV at pick n pay la lucia mall and it stopped working, went back to the store with tv and receipt and r weeks later nothing,now they say I must wait another 3 weeks, is that fair.spoke to Shaun and Devon both useless full of lies, so ****ed off,my advice don't buy anything from them,whites get preferential treatment. Worst horrific customer experience
1 reply
32 months ago
Pick and pay la Lucia mall
Bought a TV last year April, this year the TV stopped working..I took it back to the store with my receipt and 3 weeks later still no TV.. no communication, had to run to the store several times always being told by store manager Devan it will be sorted but still nothing to date,I work next to store and noticed only white customers get great service and if you another race the service sucks,even their own staff agrees with my statement. Also spoke to Shaun at the store always same excuse waiting for head office,I told them to give me something in writing so I can go yo the ombudsman but they can't do that either. Really a ****** store and I am having the most horrific customer experience. Don't shop there,if you do notice how different races are treated compared to the whites
1 reply
34 months ago
Awesome friendly ser...
Awesome friendly service, great attitude, always willing to help,no excuses,he deserves a promotion
1 reply
37 months ago
Terrible website
Terrible website, always done,Terrible customer service and experience, dont join useless, will cancel my contract
1 reply
82 months ago
Bad service
Terrible customer service at Westwood mall durban .spoke to the manager Fatima told me if I am not happy with the service to go elsewhere. My family and I are disgusted .no wonder pick n pay is going down.dont take your family to Westwood mall and Management issues
1 reply
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)