UG
Ulla G
Active since Sep 2019
3
Reviews
0
Industries
Reviews
3 reviews74 months ago
Customer Service @ Aldi Nord Discounter
If anybody is profiting from tha corona crisis it's the big food supermarket chains. But still they are extremely stingy with employing staff. I the branch in Germany I go to often people at the cash register are rushed permanently. They make mistakes which can probably not be avoided under the circumstances. In each shopping I did within the crisis there has been a mistake to my disadvantage. This I only find out at home because there is no space and place to check inside the shop. The packing into bags has to happen outside. If I come with a detected mistake later, I am told I should have reported this immediately. If I go immediately (it's difficult because one doesn't understand each detail, name etc from the invoice without unpacking each item) I have to wait for the next customer to go through and get aggressive glances and remarks from the following ones in the queue. Could Aldi not have one staff availaible for that kind of customer services, where things can be sorted? They certainly make enough profit to finance a job like that.
0 replies
77 months ago
Booking and paying for transfer from airports ahead of a flight
When I couldn't get a lift from Dusseldorf Airport, I contacted the GetTransfer Agency and they send me a few quotations from close by taxi companies. I choose one and communicated directly with them. What followed where big delays of my 2 flights from Cape Town, and I had to correct my arrival times with the taxi company 3 times. In the end they had to decline because they had other commitments, which I fully understood. Unfortunately I had paid GetTransfer from South Africa already. When I contacted them and asked them to return the amount to me, they refused. I sent several emails explaining that there has been no damage to anybody as I had been able (and with difficulties for myself) to cancel the trip and to inform the taxi company in time. I think this comes close to fraud. They might have kept an administration fee but not the full amount. In general I think with all the delays with flights it's not advisable to book ahead through agencies like this. I can definitely not recommend GetTransfer.
0 replies
77 months ago
Container Shipping
I used Magna Thomson to move my household from Cape Town to Bremerhaven and onwards to a small town in North Rhine Westphalia. I insisted to pack the boxes myself. The crew from Cape Town and from Bremerhaven did excellent work. But the time of the container on sea was extended too much by around 2 weeks. That's why I'm not giving Magna Thomson 5 stars for an otherwise great job!
0 replies
Review Distribution
5 Star
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4 Star
1 (33.333333333333336%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)